Are you GDPR compliant yet? We’re here to make sure you’re prepared.

  • Supports your GDPR compliance under the General Data Protection Regulation 2016 (GDPR), which takes effect from 25 May 2018
  • Our policies, procedures, templates & guidance will smooth your pathway to successful GPDR implementation
  • Enjoy complete peace of mind – all the documents you need to support your Care sector GDPR compliance

GDPR Policies, Procedures & Templates



  • By 25 May 2018, your QCS system will be updated with a complete package of GDPR policies and documents, together with contact information for queries and a list of useful online resources.

What is GDPR and how will it affect your organisation?

The General Data Protection Regulation 2016 (“GDPR”) is the most important change in data privacy regulation in 20 years and if it’s not already on your organisation’s agenda, now is the time to act.

The aim of GDPR is to protect personal information that any living individual provides to any organisation, including care and nursing homes, care agencies and medical practitioners and to ensure that the personal information is kept safe, secure and is used appropriately. It will replace the current UK law, the Data Protection Act 1998 (“DPA”). Many believe that the DPA no longer provides appropriate or sufficient protection for an individual’s personal information.

GDPR applies to any organisation that processes personal data relating to a data subject. It applies to all organisations including, for example, public authorities, not for profit organisations, limited companies, trusts, charities and sole traders. All organisations must comply with GDPR and may need to take steps and implement new processes and procedures to achieve such compliance by 25 May 2018.

QCS is producing and releasing all the documents you need to support your understanding of what GDPR means for you, and to make sure you are ready and prepared for its arrival. By 25 May 2018, the following policies & procedures will be available on your QCS system:

  • GDPR – An Overarching Policy
  • Initial Privacy Impact Assessment
  • Appointing a Data Protection Officer
  • Data Security and Retention
  • Website Privacy Policy & Procedure
  • Subject Access Requests - Internal Policy & Procedure
  • Subject Access Requests – Process Map
  • Subject Access Requests – Request Letter
  • Breach Notification – Internal Policy & Procedure
  • Breach Notification – Process Map
  • Fair Processing Notice Policy & Procedure
  • Consent Form
  • Privacy Impact Assessment (“PIA”)
  • Privacy Impact Assessment - An Explanatory Policy

Latest GDPR Expert Opinions

26th April 2018

Transferring Personal Data

Florence Maxwell

  If an organisation wishes to transfer data to a third party, there are a number of factors to consider, particularly...

23rd March 2018

Rights of the Data Subject

Florence Maxwell

The rights of the data subject are enhanced under GDPR. They are detailed below, together with some common myths and...

  • Always very helpful

    Always very helpful, able to go the extra mile to assist with individual concerns. Helpline staff can signpost you to the best person for your query and follow up is very professional Ginny
  • New Member.

    New Member. Receiving excellent support from all the team, holding my had through each stage. Cathy
  • Customer Care Experience

    This was the first time that I have had any communication with the customer care team, and I must say that the service was first class. Kate, the customer care executive, was extremely knowledgeable and guided us around the system in a most "user friendly" way. During the course of our discussions, Kate became the first person to actually demonstrate to us the value of the QCS system, revealing many aspects of the system's capabilities of we had previously been… Richard

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