The CQC were “highly impressed when they saw the level and detail of the policies and procedures”
When Sanjai Ahitan, Director of Hornby Healthcare started his care company four years ago, his background wasn’t in the care sector, it was in pharmacy and health care. He was looking for the complete package, something that would help him and his staff become fully compliant with the CQC. He found the solution with Quality Compliance Systems.
His business has now expanded and he uses QCS in all three of his care homes.
“A great asset”
Something Sanjai finds particularly useful is that QCS updates policies and procedures and lets him know immediately online, following up with hard copies for their operational manuals.
“A phone call away”
The QCS Customer Care team is only a phone call away. Each company is provided with a dedicated customer care executive. Sanjai has had the same key contact for 3-4 years and he finds her to be “tremendous”.
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