Coronavirus Updates

Latest updates on Coronavirus. As the situation is quickly evolving, it is important to be provided with up-to-date information. We’ll be updating and adding to our information. So keep checking back.

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15th April 2020

Key changes for the Friends and Family test (Last update 15.04.20)

Quality Compliance Systems (QCS)

The Friends and Family Test (FFT) asks people if they would recommend the NHS services they have used and offers a range of responses. Patient FFT settings include GP, Dental, Inpatient, A&E, Maternity, Outpatients, Ambulance (patient transport), Mental Health, and Community. From 1 April 2020, a new question has replaced the original FFT question about […]

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14th April 2020

Why care workers need clear and up-to-date policies and procedures in the COVID-19 Pandemic?

Philippa Shirtcliffe QCS Clinical Policy Lead

  The following article was first published in The Carer, which can be found here (pg 16).   COVID-19 has claimed 120,449 lives across the globe[i], but on these shores it has changed attitudes too. For so many years, adult social care has been labelled a ‘Cinderella Service’. It has been grossly under-funded, under-valued, and misunderstood […]

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09th April 2020

Free Coronavirus Policy and Procedure for Dom Care (version 4)

Quality Compliance Systems (QCS)

You can now download our latest Coronavirus Policy and Procedure for Dom Care here. Download Now Preview:

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09th April 2020

Free Coronavirus Policy & Procedure for Care Homes (version 1)

Quality Compliance Systems (QCS)

You can now download our latest Coronavirus Policy and Procedure for Care Homes here. Download Now   Preview:  

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09th April 2020

Management and Leadership podcast, joined by our COO!

Quality Compliance Systems (QCS)

Followed by the first podcast with CHM on Infection Control, our COO, Nikki Walker joined their second COVID-19 special podcast roundtable. This time, the podcast discusses the management and leadership challenges faced by care homes during the Coronavirus outbreak. Our COO is joined by a panel comprises Fiona Hale, managing director at CoolCare; Sybille Steiner, […]

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09th April 2020

PPE Fact Sheet (Last update 09.04.20)

Quality Compliance Systems (QCS)

This factsheet is for home care staff to help them understand the updated guidance on PPE during the COVID-19 pandemic, please download it here. Download Now   Alternatively, you can read the fact sheet here: A) How is Coronavirus spread? COVID-19 is the disease caused by the Coronavirus. It is a new disease and not […]

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08th April 2020

DBS changes during COVID-19 (Last update 08.04.20)

Abi Spence Registration and Inspection Specialist

DBS guidance is changing for some whilst the Coronavirus Act 2020 is in place CQC have written to all providers in England about the recent temporary changes to the DBS vetting and barring scheme   What do you need to know?  A) Why are there changes? There are temporary DBS changes in place; through this […]

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08th April 2020

COVID-19: Human Rights in Practice

Rachel Griffiths Mental Capacity and Human Rights Specialist

Suddenly, we are all living with intense restrictions on our basic human rights. Everyone is under a form of ‘house arrest’, reduced to contacting our relatives and friends only through the internet or on the phone. Summer is coming, but, for the foreseeable future, without those casual evenings with people important to us and with […]

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07th April 2020

Free COVID-19 Staff temperature chart

Quality Compliance Systems (QCS)

You can now download our free temperature chart below to monitor your staff.  Download Now  

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06th April 2020

COVID-19 Dental Update (Last update 06.04.20)

Quality Compliance Systems (QCS)

The Chief Dental Officer, Sara Hurley, held a webinar on Friday 3rd April attended by almost 11,000 people. Three preparedness letters have been issued with a further note due early this week. We have summarised some key points for you to download here. Download Now   Alternatively, you can read the summary below. A. Key […]

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