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09th April 2020

Management and Leadership podcast, joined by our COO!

Followed by the first podcast with CHM on Infection Control, our COO, Nikki Walker joined their second COVID-19 special podcast roundtable.

This time, the podcast discusses the management and leadership challenges faced by care homes during the Coronavirus outbreak.

Our COO is joined by a panel comprises Fiona Hale, managing director at CoolCare; Sybille Steiner, partner at Irwin Mitchell and Anne Myrup product director at Planday.

They discuss:

  • How to manage a care home in a crisis
  • What to focus on and how to prioritise
  • The importance of having a crisis plan now and in the future
  • Why clear and open communication with all staff is crucial
  • How digital technology can help managers to lead effectively
  • Why employment law must not be ignored during a crisis
  • The importance of data collection, so the business continues

You can listen to the podcast here: 

The original podcast can be found here:


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