CQC Fundamental Standards

Toolkits and Guidance to help you stay Compliant

CQC Fundamental Standards

  • Ease of use with QCS, who will guide you through compliance for your registered service
  • Save time on organising and updating your compliance documentation against the CQC's Fundamental Standards
  • Peace of mind that your compliance requirements are being met with the QCS management system

The new Fundamental standards have profoundly changed the way the CQC carry out Inspections. At QCS, all of our customers are already reassured that all policies, procedures and compliance tools on our digital platform adhere to the new Fundamental Standards and reflect the change to the CQC’s Key Lines of Enquiry (KLOES) which the CQC are now using as the assessment framework to inspect Care providers. The QCS Compliance Management System includes over 50 brand new policies which help Care provides manage their business and prepare for any CQC inspection.

There are significant changes to the ordering, focus and content of the KLOES and the main changes QCS has made to reflect the CQC’s new criteria are:

  • All policies in the new format reflect the wording, numbering and content of the revised KLOES
  • Policies that haven’t yet been converted into the new format will still reflect the changes and show the most relevant new KLOE
  • The ‘Compliance Tools’ area of the management system that includes the Fundamental Standards and Mock Inspection policies have been fully reworked
  • The Mock Inspection toolkit policies have been fully revised with a full assessment of each Care service against each new KLOE that is based upon CQC judgement criteria.

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  • Professional policies for our…

    Professional policies for our Domiciliary care agency. Staff have been friendly and very supportive, thank you Kate you’ve been an absolute star, checking in with how we are getting on with the system all the way to preparing us for our CQC interview and inspection which we passed! Linda
  • Good service

    Good service Patrick
  • Use of QCS

    It took me a little time to navigate round the system, once I got used to it I found the system easy to use. When I have a question I phone and speak to a consultant or I email them and they raise a ticket and contact me they don't close the ticket until my question has been answered. I have found the consultants I speak to very polite and helpful. Jackie
  • Highly recommended! Efficient, untuititve sytem and helfpul staff

    QCS have been invaluable to our company. They are always friendly, helpful and prompt with their professional responses to any queries and updates that we may have. The system itself is easy to use and access, and has really helped staff at all levels. Highly recommended! Annie
  • I would recommend this company to…

    I would recommend this company to anyone. All queries answered promptly & professionally. Sandra

Expert Insights

QCS Expert Insights, where you can find all the latest news stories and opinions about the Dental, GP and Care Industries

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Ask Sheila

Sheila Scott OBE from National Care Association (NCA)

Latest Question

Do day care centres need to be registered with the CQC?

Hi Sheila, do day care centres need to be registered with the CQC?

  Dear M,   Thank you for your question. This is a question that often comes up and the answer is no, Day care centres do not need to be registered.   It is extraordinary...

Read full answer

Policy Updates

Updated: 09th April 2018

Part-Time Employee Policy and Procedure

Human Resources Contract of Employment Region: | Reference: WPC11
Updated: 09th April 2018

Part-Time Employees Policy and Procedure

Human Resources Contract of Employment Region: | Reference: DPC09
Updated: 09th April 2018

Part-Time Employees Policy and Procedure

Human Resources Contract of Employment Region: | Reference: GPC09
Updated: 05th April 2018

Employment of Non UK Citizens Policy and Procedure

Human Resources Absence, Holidays and Sickness Region: | Reference: SPR16
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