Quality Assurance

  • Simplicity – Just log-in and use the simple dashboard to access and record your activity.
  • Documents are fully customised to you as required by the CQC
  • All the tools required to manage QA in line with CQC requirements and business models

Every dental practice will be inspected from time to time by the regulator. However, there’s no need to worry. The QCS Dental Quality Assurance Module provides the confidence that comes from thorough preparation. Included with the module is the Mock Inspection Toolkit. This supports the QCS approach of fully integrating Quality Assurance within the process of providing dental care. The aim of the Mock Inspection Toolkit is to help identify any potential weaknesses in the quality of care and compliance. The Registered Manager should run through Mock Inspections regularly to track progress and identify where change may be required.

View the System

  • Dashboard

    Navigate your policies, procedures, compliance tools and more. Everything you need for compliance is located on your dashboard.

  • System Details

    Customising your system is quick and easy, just fill out your System Details section, and we’ll customise the policies for you!

  • Search Function

    It’s easy to find the policy you’re looking for using our Find a Document Box

  • Policy Centre

    Our Policy Centre houses all the policies and procedures included in your Quality Assurance Pack.

  • Custom Upload

    Our Custom Upload tool allows you to add your own documents to your system. This gives you the convenience of storing all your compliance documents in one place that your staff can access from any computer with internet access.

  • Manage Staff

    You can grant access to your system to as many staff as you like, then manage their status, and view when they last logged in and what they are looking at. A great way to ensure your staff are staying up to date on compliance.

Policies and procedures included in Quality Assurance package

Simply choose the category:

  • DHS01 - Health and Safety Policy and Procedure

    DHS07 - Health and Safety Training Policy and Procedure

  • DQA01 - Administration Management Protocol Policy and Procedure

    DQA02 - Administration Audit and Action Plan

    DQA03 - Document Publication Policy and Procedure

    DQH01 - General Management Protocol Policy and Procedure

    DQH02 - Fair Access, Diversity and Inclusion Policy and Procedure

    DQH04 - Personnel Audit Protocol

    DQH06 - Staff Retention Policy and Procedure

    DQG01 - Dental Care Communication and Information Policy and Procedure

    DQG02 - Dental Care Management Protocol Policy and Procedure

    DQG03 - Patient Satisfaction Survey Policy and Procedure

    DQQ01 - Action Planning Policy and Procedure

    DQQ02 - Auditing Policy and Procedure

    DQQ03 - Complaints, Suggestions and Compliments Policy and Procedure

    DQQ04 - Management and Prevention of Violence at Work Policy and Procedure

    DQQ05 - Management Meetings Policy and Procedure

    DQQ06 - Monitoring and Checking Policy and Procedure

    DQQ07 - Quality and Quality Assurance Policy and Procedure

    DQQ08 - Quality Circle Policy and Procedure

    DQQ14 - Impact Assessment of Policy Implementation Policy and Procedure

  • DCR01 - Risk Policy and Procedure

    DCR02 - Risk Management Policy and Procedure

    DCR03 - Consent Policy and Procedure

    DCR04 - Referral Policy and Procedure

    DCR05 - Safeguarding Policy and Procedure

    DCR06 - Complaints Policy and Procedure

    DCP04 - Information Governance Policy and Procedure

    DCP05 - Treatment Policy and Procedure

    DCP02 - Confidentiality Policy and Procedure

    DCP06 - Prevention and Public Health Policy and Procedure

    DCP07 - Diversity, Respect and Fair Access Policy and Procedure

    DCP08 - Patient Involvement Policy and Procedure

    DCP09 - Audit Policy and Procedure

    DCP10 - Evidence Based Practice Policy and Procedure

    DCP11 - Medicines Policy and Procedure

    DCP12 - Staff Requirements and Involvement Policy and Procedure

    DCP13 - Treatment Plan Policy and Procedure

    DCP14 - Laboratory Based Work Policy and Procedure

  • DAB02 - Business Continuity Policy and Procedure

    DAB00 - Statement of Purpose

    DAC11 - Record Keeping Policy and Procedure

    DAC01 - Access to Information Policy and Procedure

    DAC03 - Communication Policy and Procedure

Ongoing Support and Guidance for Quality Assurance (QA)

  1. Simplicity

    Just log-in and use the simple dashboard to access and record your activity.

  2. All the tools required

    to manage QA in line with CQC requirements and business models

  3. Receive printed manuals

    for office use, updated regularly with any changes to requirements

  4. Easily upgrade

    to the Full Management System

  5. Includes supportive policies covering management responsibilities

    plus Audit Tools for corporate and clinical governance.

  6. Add your own

    documents to personalise the system for comprehensive QA compliance

  7. Customisable

    Lets you change fields to fit in with your own practice

  8. Regular email updates

    Compilation of your activity and text messages for urgent updates

  9. CQC

    Meets the CQC Definition of Quality Assurance

  10. Compliance

    With The Health and Social Care Act 2008 for QA

  11. Paperwork customised

    For CQC compliance, documents are personalised to your business

  12. Ease of mind

    Feel confident in being up to date

Time saver

Over 200 pages ready for you

A Simpler Way to Ensure CQC for Dental Practices’ Compliance

The QCS Dental Quality Assurance Module contains policies and procedures for supporting the management of safe and effective services in General Dental Practice .  This Module covers Quality Assurance in the areas of Management, HR, Listening to Patients and Clinical Governance .  Exclusively, this module enables you to achieve a `Gold Standard` in business practice and assure the high quality clinical care that patients expect.  This module also provides the capability to audit the quality of Corporate, Human and Clinical Governance.

QA (Quality Assurance) is often misunderstood and many practitioners do not fully engage with the process because they consider it time consuming and complex.   However, QA is one of the foundations of delivering high quality healthcare services and this module breaks the process down into easily digestible steps.  CQC requires evidence of Quality Assurance as part of the inspection process.

As with all `self-help` processes, it is essential to be honest and work through the workbooks and suggestions to get the best results.  The QCS Mock Inspection Toolkit enables you to undertake simulated inspections, measure your performance and set goals for improvement.  You can then be confident about providing high quality dental care which is compliant, appreciated by existing patients and that helps bring new patients to your door.

Case Studies

Many of our clients choose to go ‘on the record’, telling the story of why they selected QCS to solve their problems and how it has helped them to take control of compliance.

  • QCS Software, and Support.

    A small company supporting adults with Learning Disabilities, through Day services and Supported Living, working towards CQC Registration, updating policies and reviewing Care Records, Documents and record keeping. At the same time, the need to produce policies and procedures at very short notice in support of a referral, bid, training or other in-house need. The QCS on-line search engine, (often just one key word), finds the correct policy or document very quickly. The ability to download is invaluable for bid… Alan
  • The system is really reliable

    The system is really reliable, it helps to run successful and compliant business. I am not afraid of forgetting anything or missing any changes in the legal environment. Thank you Ildiko
  • I am delighted that i got all my …

    I am delighted that i got all my policies before i applied the licence. its peace of mine to know every thing is delivered in high standard file and absolutely perfect condition. Zahra

Pricing Great Discounts available for Groups and Multiple locations – Call us to find out more

Standard Plan Full Payment (+VAT) Premium Compliance Plan 12 simple monthly payments including VAT

Got a question? Call us now:

Got a question? Call us now
0333 405 33 33

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