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Caring - Surveys Effective - Surveys External Professionals Friends, Relatives and Advocates Guidance policies Professionals Relatives and Representatives Residents Responsive - Surveys Safe - Surveys Service Users Staff Stakeholder Surveys Visiting Professionals Well-led - Surveys
Caring - Surveys Effective - Surveys External Professionals Friends, Relatives and Advocates Guidance policies Professionals Relatives and Representatives Residents Responsive - Surveys Safe - Surveys Service Users Staff Stakeholder Surveys Visiting Professionals Well-led - Surveys
AB04 - Gifts, Donations, Wills and Bequests From Service Users Policy and Procedure AB05 - Business Plan Policy and Procedure AB07 - Computer, Email and Internet Usage Policy and Procedure AB08 - Financial Administration Policy and Procedure AB10 - Record Keeping Policy and Procedure AB12 - Service User Administration File Policy and Procedure AB14 - Stock Control Policy and Procedure AB15 - Tender Information Policy and Procedure AB16 - Register of Other Interests Policy and Procedure AB17 - Service User File Policy and Procedure AB20 - Gifts, Donations, Wills and Bequests From Service Users Policy and Procedure AB24 - Adverse Weather Policy and Procedure AB25 - Vehicle Insurance Policy and Procedure AB26 - Social Networking Policy and Procedure AB27 - Adverse Weather Conditions Policy and Procedure AB32 - Distribution of Safety Alert Broadcasts, Rapid Response Reporting and Safety Notices Policy and Procedure AB35 - Supporting Service Users During Adverse Weather Policy and Procedure AB36 - Supporting Service Users During Adverse Weather Policy and Procedure AB37 - Data Security and Protection Toolkit (DSPT) Policy and Procedure AB41 - Policy Management Policy and Procedure AB43 - Business Expenses Policy and Procedure AB45 - Computer, Email and Internet Usage Policy and Procedure AB47 - Tender Information Policy and Procedure AB51 - Gifts, Donations, Wills and Bequests From Service Users Policy and Procedure AB52 - Social Networking Policy and Procedure AB53 - Adverse Weather Policy and Procedure AB54 - Distribution of Safety Alerts Policy and Procedure AB55 - Supporting Service Users During Adverse Weather Policy and Procedure AB60 - Register of Other Interests Policy and Procedure ABN11 - Root Cause Analysis Policy and Procedure AR25 - Visitors Policy and Procedure AR63 - Consumption of Alcohol Policy and Procedure AR72 - Pets Policy and Procedure DAB03 - Business Expenses Policy and Procedure DAB04 - Gifts, Donations, Wills and Bequests from Service Users Policy and Procedure DAB05 - Business Plan Policy and Procedure DAB11 - Stock Control Policy and Procedure DAB13 - Register of Other Interests Policy and Procedure DAB14 - Purchasing Policy and Procedure DAB16 - Receipt of Delivered Goods Policy and Procedure DAB20 - Visitors Policy and Procedure DAB21 - Hate Crime Policy and Procedure DAB23 - Witnessing of Documents Policy and Procedure DAB24 - Adverse Weather Policy and Procedure DAB25 - Vehicle Insurance Policy and Procedure DAB26 - Social Networking Policy and Procedure DAB28 - CQC Widget Display Policy and Procedure DAB29 - Duty of Candour Policy and Procedure DAB30 - Significant Event Policy and Procedure DAB31 - Prescription Security and Management Policy and Procedure DAB32 - Distribution of Safety Alert Broadcasts, Rapid Response Reporting and Safety Notices Policy and Procedure DAB33 - CPD Policy and Procedure DAB34 - Work Experience Policy and Procedure DAB35 - Appointment Book Management Policy and Procedure GAB00 - Statement of Purpose Policy and Procedure GAB03 - Business Expenses Policy and Procedure GAB04 - Gifts, Donations, Wills and Bequests from Service Users Policy and Procedure GAB05 - Business Plan Policy and Procedure GAB11 - Stock Control Policy and Procedure GAB12 - Tender Information Policy and Procedure GAB13 - Register of Other Interests Policy and Procedure GAB14 - Purchasing Policy and Procedure GAB16 - Receipt of Delivered Goods Policy and Procedure GAB20 - Visitors Policy and Procedure GAB21 - Hate Crime Policy and Procedure GAB22 - Volunteers Policy and Procedure GAB23 - Witnessing of Documents Policy and Procedure GAB24 - Adverse Weather Policy and Procedure GAB25 - Vehicle Insurance Policy and Procedure GAB26 - Social Networking Policy and Procedure GAB27 - Distribution of Safety Alert Broadcasts, MHRA, Rapid Response Reporting and Safety Notices Policy and Procedure GAB28 - CQC Ratings Display Policy and Procedure GAB29 - Duty of Candour Policy and Procedure GAB30 - Significant Event Policy and Procedure GAB31 - Carers Policy and Procedure GAB32 - Prescription Security and Management Policy and Procedure GAB33 - Online Access Policy and Procedure GCR63 - Accessible Information Standard (AIS) Policy and Procedure IAB15 - Tender Information Policy and Procedure IAB25 - Vehicle Insurance Policy and Procedure IAB26 - Social Networking Policy and Procedure IAB27 - Adverse Weather Policy and Procedure IAB32 - Distribution of Safety Alert Broadcasts, Rapid Response Reporting and Safety Notices Policy and Procedure IAB36 - Supporting Service Users During Adverse Weather Policy and Procedure IAB37 - Data Security and Protection Policy and Procedure IAC07 - Computer, Email and Internet Usage Policy and Procedure SAB03 - Business Expenses Policy and Procedure SAB04 - Gifts, Donations, Wills and Bequests From Service Users Policy and Procedure SAB05 - Business Plan Policy and Procedure SAB06 - Business Plan Policy and Procedure SAB07 - Computer, Email and Internet Usage Policy and Procedure SAB08 - Financial Administration Policy and Procedure SAB10 - Record Keeping Policy and Procedure SAB12 - Service User Administration File Policy and Procedure SAB14 - Stock Control Policy and Procedure SAB15 - Tender Information Policy and Procedure SAB16 - Register of Other Interests Policy and Procedure SAB17 - Service User Administration File Policy and Procedure SAB19 - Record Keeping Policy and Procedure SAB20 - Gifts, Donations, Wills and Bequests From Service Users Policy and Procedure SAB22 - Root Cause Analysis Policy and Procedure SAB24 - Adverse Weather Policy and Procedure SAB25 - Vehicle Insurance Policy and Procedure SAB26 - Social Networking Policy and Procedure SAB27 - Adverse Weather Conditions Policy and Procedure SAB32 - Distribution of Safety Alert Broadcasts, Rapid Response Reporting and Safety Notices Policy and Procedure SAB35 - Supporting Service Users During Adverse Weather Policy and Procedure SAB36 - Supporting Service Users During Adverse Weather Policy and Procedure SAB41 - Policy Management Policy and Procedure SAB60 - Register of Other Interests Policy and Procedure SAR25 - Visitors Policy and Procedure SAR43 - Consumption of Alcohol Policy and Procedure SAR72 - Pets Policy and Procedure WAB03 - Business Expenses Policy and Procedure WAB04 - Gifts, Donations, Wills and Bequests from Individuals Policy and Procedure WAB05 - Business Plan Policy and Procedure WAB07 - Computer, Email and Internet Usage Policy and Procedure WAB08 - Financial Administration Policy and Procedure WAB10 - Record Keeping Policy and Procedure WAB12 - Individual Administration File Policy and Procedure WAB14 - Stock Control Policy and Procedure WAB15 - Tender Information Policy and Procedure WAB16 - Register of Other Interests Policy and Procedure WAB17 - Individual Administration File Policy and Procedure WAB19 - Record Keeping Policy and Procedure WAB20 - Gifts, Donations, Wills and Bequests from Individuals Policy and Procedure WAB22 - Root Cause Analysis Policy and Procedure WAB24 - Adverse Weather Policy and Procedure WAB25 - Vehicle Insurance Policy and Procedure WAB26 - Social Networking Policy and Procedure WAB27 - Adverse Weather Policy and Procedure WAB32 - Distribution of Safety Alerts Policy and Procedure WAB35 - Supporting Individuals During Adverse Weather Policy and Procedure WAB36 - Supporting Individuals During Adverse Weather Policy and Procedure WAB41 - Policy Management Policy and Procedure WAB60 - Register of Other Interests Policy and Procedure WAC20 - Emergency Communication Policy and Procedure WAC21 - Welsh Language Policy and Procedure WAR25 - Visitors Policy and Procedure WAR43 - Consumption of Alcohol Policy and Procedure WAR72 - Pets Policy and Procedure AC02 - Department Communication Policy and Procedure AC03 - Communication Policy and Procedure AC04 - Communication Policy and Procedure AC07 - Emergency Communication Policy and Procedure AC09 - Information Pack Policy and Procedure AC10 - Monitoring of Business Communications Policy and Procedure AC12 - Monitoring of Business Performance Policy and Procedure AC14 - Monitoring of Business Performance Policy and Procedure AC23 - Media Handling Policy and Procedure AC24 - Media Handling Policy and Procedure AC26 - Communication Policy and Procedure AC27 - Emergency Communication Policy and Procedure AC28 - Information Pack Policy and Procedure AC29 - Monitoring of Business Communications Policy and Procedure AC30 - Monitoring of Business Performance Policy and Procedure AC31 - Registration Authority Notification Policy and Procedure AC32 - Mobile Phone and Portable Device Use Policy and Procedure DAC01 - Access to Information Policy and Procedure DAC02 - Administration Communication and Action Policy and Procedure DAC03 - Communication Policy and Procedure DAC05 - Emergency Communication Policy and Procedure DAC06 - Monitoring of Business Communications Policy and Procedure DAC07 - Registration Authority Notification Policy and Procedure DAC08 - Computer, Email and Internet Usage Policy and Procedure DAC09 - Financial Administration Policy and Procedure DAC10 - Policy Management and Usage Policy and Procedure DAC11 - Record Keeping Policy and Procedure DAC18 - Mobile Phone and Portable Device Use Policy and Procedure DAC23 - Media Handling Policy and Procedure GAC01 - Access to Information Policy and Procedure GAC02 - Administration Communication Plan Policy and Procedure GAC03 - Communication Policy and Procedure GAC06 - Monitoring of Business Communication Policy and Procedure GAC07 - Care Quality Commission Notification Policy and Procedure GAC08 - Computer, Email and Internet Usage Policy and Procedure GAC09 - Financial Administration Policy and Procedure GAC10 - Policy Management and Usage Policy and Procedure GAC11 - Record Keeping Policy and Procedure GAC18 - Mobile Phone and Portable Device Use Policy and Procedure GAC19 - Named GP for all NHS Patients Policy and Procedure GAC23 - Media Handling Policy and Procedure IAC01 - Access to Information Policy and Procedure IAC19 - Mobile Phone and Portable Device Use Policy and Procedure SAC02 - Department Communication Policy and Procedure SAC03 - Communication Policy and Procedure SAC04 - Communication Policy and Procedure SAC07 - Emergency Communication Policy and Procedure SAC09 - Information Pack Policy and Procedure SAC10 - Monitoring of Business Communications Policy and Procedure SAC11 - Registration Authority Notification Policy and Procedure SAC12 - Monitoring of Business Performance Policy and Procedure SAC14 - Monitoring of Business Performance Policy and Procedure SAC16 - Registration Authority Notification Policy and Procedure SAC18 - Mobile Phone and Portable Device Use Policy and Procedure SAC19 - Mobile Phone and Portable Device Use Policy and Procedure SAC20 - Emergency Communication Policy and Procedure SAC23 - Media Handling Policy and Procedure SAC24 - Media Handling Policy and Procedure WAC02 - Department Communication Policy and Procedure WAC03 - Communication Policy and Procedure WAC04 - Communication Policy and Procedure WAC07 - Emergency Communication Policy and Procedure WAC10 - Monitoring of Business Communications Policy and Procedure WAC11 - Registration Authority Notification Policy and Procedure WAC12 - Monitoring of Business Performance Policy and Procedure WAC14 - Monitoring of Business Performance Policy and Procedure WAC16 - Registration Authority Notification Policy and Procedure WAC19 - Mobile Phone and Portable Device Use Policy and Procedure WAC23 - Media Handling Policy and Procedure WAC24 - Media Handling Policy and Procedure DAF01 - Fees Policy and Protocols DAF03 - Debt Management of Patient Accounts Policy and Procedure GAF01 - Fees Policy and Procedure AF03 - Receipt of Delivered Goods Policy and Procedure AF05 - Service User’s Finances Policy and Procedure AF06 - Purchasing Policy and Procedure AF07 - Service User’s Finances Policy and Procedure AF08 - Receipt of Delivered Goods Policy and Procedure AF09 - Service User's Finances Policy and Procedure AF10 - Purchasing Policy and Procedure SAF02 - Purchasing Policy and Procedure SAF03 - Receipt of Delivered Goods Policy and Procedure SAF05 - Service User's Finances Policy and Procedure SAF06 - Purchasing Policy and Procedure SAF07 - Service User's Finances Policy and Procedure SAF08 - Receipt of Delivered Goods Policy and Procedure WAF02 - Purchasing Policy and Procedure WAF03 - Receipt of Delivered Goods Policy and Procedure WAF05 - Individual's Finance Policy and Procedure WAF06 - Purchasing Policy and Procedure WAF07 - Individual's Finances Policy and Procedure WAF08 - Receipt of Delivered Goods Policy and Procedure AR01 - Safeguarding Children and Child Protection Policy and Procedure AR04 - Missing Service User Policy and Procedure AR05 - Photographs Policy and Procedure AR06 - Refusal to Hold Records Policy and Procedure AR08 - Service User Contract Policy and Procedure AR10 - Service User Contract Policy and Procedure AR11 - Service User Contract Policy and Procedure AR12 - Service User Guide AR14 - Service User Guide AR16 - Service User Guide AR21 - Statement of Purpose Policy and Procedure AR26 - Volunteers Policy and Procedure AR27 - Witnessing of Documents Policy and Procedure AR32 - Pets Policy and Procedure AR33 - Termination of Service User's Residency Contract Policy and Procedure AR34 - Termination of Service User's Service Contract Policy and Procedure AR35 - Missing Service User Policy and Procedure AR36 - Consumption of Alcohol Policy and Procedure AR37 - Contract Cancellation Terms Policy and Procedure AR38 - Duty of Candour Policy and Procedure AR40 - CQC Ratings Display Policy and Procedure AR41 - Fit and Proper Person - Directors (CQC) Policy and Procedure AR42 - Access to People's Homes Policy and Procedure AR43 - Consumption of Alcohol Policy and Procedure AR48 - Safeguarding Children and Child Protection Policy and Procedure AR50 - Missing Service User Policy and Procedure AR52 - Refusal to Hold Records Policy and Procedure AR54 - Volunteers Policy and Procedure AR55 - Witnessing of Documents Policy and Procedure AR57 - Pets Policy and Procedure AR58 - Termination of Service User's Service Contract Policy and Procedure AR60 - CQC Ratings Display Policy and Procedure AR62 - Access to People's Homes Policy and Procedure AR66 - CQC Registered Manager Application and Interview Policy and Procedure AR67 - CQC Registered Manager Application and Interview Policy and Procedure AR68 - CQC Registered Manager Application and Interview Policy and Procedure AR69 - New Provider Registration Guidance Policy and Procedure AR70 - New Provider Registration Guidance Policy and Procedure AR71 - New Provider Registration Guidance Policy and Procedure GAR41 - Fit and Proper Person – Directors (CQC), Policy and Procedure IAR01 - Child Protection Policy and Procedure IAR05 - Photographs Policy and Procedure IAR06 - Refusal to Hold Records Policy and Procedure IAR27 - Witnessing of Documents Policy and Procedure IAR34 - Termination of Service User's Service Contract Policy and Procedure IAR35 - Missing Service User Policy and Procedure IAR38 - Open Disclosure Policy and Procedure IAR42 - Security of the Home Policy and Procedure IAR43 - Consumption of Alcohol Policy and Procedure SAR01 - Child Protection Policy and Procedure SAR04 - Missing Client Policy and Procedure SAR05 - Photographs Policy and Procedure SAR08 - Service User Contract SAR09 - Refusal to Hold Records Policy and Procedure SAR10 - Service User Contract SAR11 - Service User Contract SAR12 - Service User Guide SAR14 - Service User Guide SAR16 - Service User Guide SAR21 - Statement of Purpose SAR23 - Statement of Purpose SAR26 - Volunteers Policy and Procedure SAR27 - Witnessing of Documents Policy and Procedure SAR28 - Residency Agreement (Scotland) SAR32 - Pets Policy and Procedure SAR33 - Termination of Service User's Residency Contract Policy and Procedure SAR34 - Termination of Service User's Service Contract Policy and Procedure SAR35 - Missing Service User Policy and Procedure SAR36 - Consumption of Alcohol Policy and Procedure SAR37 - Contract Cancellation Terms Policy and Procedure SAR38 - Duty of Candour Policy and Procedure SAR42 - No Reply Policy and Procedure SAR66 - Care Inspectorate Registered Manager Application and Interview Policy and Procedure WAR01 - Safeguarding Children and Child Protection Policy and Procedure WAR04 - Missing Individual Policy and Procedure WAR05 - Photographs Policy and Procedure WAR06 - Refusal to Hold Records Policy and Procedure WAR08 - Individual Contract WAR10 - Individual Contract WAR11 - Individual Contract WAR21 - Statement of Purpose Policy and Procedure WAR26 - Volunteers Policy and Procedure WAR27 - Witnessing of Documents Policy and Procedure WAR32 - Pets Policy and Procedure WAR33 - Termination of Individual's Residency Contract Policy and Procedure WAR34 - Termination of Individual's Service Contract Policy and Procedure WAR35 - Missing Individual Policy and Procedure WAR36 - Consumption of Alcohol Policy and Procedure WAR37 - Contract Cancellation Terms Policy and Procedure WAR38 - Duty of Candour Policy and Procedure AB02 - Business Continuity Policy and Procedure AR03 - Home Closure Policy and Procedure AR44 - Closure of Service Policy and Procedure AR65 - Closure of Service Policy and Procedure DAB18 - Practice Closure Policy and Procedure DAC04 - Daily Communication Policy and Procedure GAB18 - Practice Merger and Closure Policy and Procedure IAB02 - Business Continuity Policy and Procedure IAR44 - Closure of Service Policy and Procedure SAB02 - Business Continuity Policy and Procedure SAR03 - Home Closure Policy and Procedure SAR06 - Closure of Care at Home Service Policy and Procedure WAB02 - Business Continuity Policy and Procedure WAR03 - Home Closure Policy and Procedure WAR44 - Closure of Service Policy and Procedure AR47 - Visitors Policy and Procedure CC06 - Body Temperature Policy and Procedure CC10 - Body Temperature Policy and Procedure CC111 - Respiration Observation Policy and Procedure CC112 - Respiration Observation Policy and Procedure CC113 - Oxygen Saturation Monitoring Policy and Procedure CC114 - Oxygen Saturation Monitoring Policy and Procedure CC115 - Blood Pressure Monitoring Policy and Procedure CC116 - Blood Pressure Monitoring Policy and Procedure CC117 - Pulse Rate Monitoring Policy and Procedure CC118 - Pulse Rate Monitoring Policy and Procedure CC119 - Level of Consciousness Policy and Procedure CC120 - Level of Consciousness Policy and Procedure CC176 - Body Temperature Policy and Procedure CL03 - Body Temperature Policy and Procedure CP07 - Resuscitation Policy and Procedure CP27 - Resuscitation Policy and Procedure CP42 - Resuscitation Policy and Procedure CR66 - Service User Domestic Violence and Abuse Policy and Procedure CR68 - Care After Death Policy and Procedure CR69 - Advance Care Planning Policy and Procedure CR70 - Advance Care Planning Policy and Procedure CR94 - Service User Domestic Violence and Abuse Policy and Procedure CR96 - Advance Care Planning Policy and Procedure ICC112 - Respiration Policy and Procedure ICC116 - Blood Pressure Monitoring Policy and Procedure ICC120 - Level of Consciousness Policy and Procedure ICC122 - Referrals During COVID-19 Policy and Procedure ICC14 - Oxygen Saturation Monitoring Policy and Procedure ICC18 - Pulse Rate Monitoring Policy and Procedure ICL03 - Body Temperature Policy and Procedure ICP27 - Resuscitation Policy and Procedure ICR70 - Advance Care Planning Policy and Procedure MIGM02 - Mini Mock Inspection - COVID19 Quality Audit SCC06 - Body Temperature Policy and Procedure SCC10 - Body Temperature Policy and Procedure SCC111 - Respiration Observation Policy and Procedure SCC112 - Respiration Observation Policy and Procedure SCC113 - Oxygen Saturation Monitoring Policy and Procedure SCC114 - Oxygen Saturation Monitoring Policy and Procedure SCC115 - Blood Pressure Monitoring Policy and Procedure SCC116 - Blood Pressure Monitoring Policy and Procedure SCC117 - Pulse Rate Monitoring Policy and Procedure SCC118 - Pulse Rate Monitoring Policy and Procedure SCC119 - Level of Consciousness Policy and Procedure SCC120 - Level of Consciousness Policy and Procedure SCP07 - Resuscitation Policy and Procedure SCP27 - Resuscitation Policy and Procedure SCR16 - Promotion of Recreational Activities Policy and Procedure SCR66 - Service User Domestic Violence and Abuse Policy and Procedure SCR68 - Care After Death Policy and Procedure SCR69 - Anticipatory Care Planning Policy and Procedure SCR70 - Anticipatory Care Planning Policy and Procedure WCC06 - Body Temperature Policy and Procedure WCC10 - Body Temperature Policy and Procedure WCC111 - Respiration Observation Policy and Procedure WCC112 - Respiration Observation Policy and Procedure WCC113 - Oxygen Saturation Monitoring Policy and Procedure WCC114 - Oxygen Saturation Monitoring Policy and Procedure WCC115 - Blood Pressure Monitoring Policy and Procedure WCC116 - Blood Pressure Monitoring Policy and Procedure WCC117 - Pulse Rate Monitoring Policy and Procedure WCC118 - Pulse Rate Monitoring Policy and Procedure WCC119 - Level of Consciousness Policy and Procedure WCC120 - Level of Consciousness Policy and Procedure WCP07 - Resuscitation Policy and Procedure WCP27 - Resuscitation Policy and Procedure WCR66 - Individual Domestic Violence and Abuse Policy and Procedure WCR68 - Care After Death Policy and Procedure WCR69 - Advance Care Planning Policy and Procedure WCR70 - Advance Care Planning Policy and Procedure CC07 - Clinical Waste Disposal Policy and Procedure CC133 - Clinical Waste Disposal Policy and Procedure CC18 - Infection Control Policy and Procedure CC24 - Infection Control Policy and Procedure CC34 - Infection Control Policy and Procedure CC47 - Outbreak Management and Isolation Nursing Policy and Procedure CC86 - Healthcare Waste Policy and Procedure DCC47 - Outbreak Management Policy and Procedure DCH07 - Personal Protective Equipment (PPE) Policy and Procedure DHS13 - Pandemic Policy and Procedure DHS15 - Coronavirus Policy and Procedure DHS21 - Assessing and Reducing Risk to Workforce (COVID-19) Policy and Procedure GCH02 - Infection Control and Decontamination Policy and Procedure GCH08 - Clinical Waste Disposal Policy and Procedure GHS10 - Personal Protective Equipment (PPE) Policy and Procedure GHS13 - Pandemic Policy and Procedure GHS15 - Coronavirus Policy and Procedure GHS21 - Assessing and Reducing Risk to Workforce (COVID-19) Policy and Procedure HS11 - Personal Protective Equipment (PPE) Policy and Procedure HS13 - Pandemic Policy and Procedure HS14 - Pandemic Policy and Procedure HS15 - Coronavirus Policy and Procedure HS16 - Coronavirus Policy and Procedure HS17 - Pandemic Policy and Procedure HS18 - Personal Protective Equipment (PPE) Policy and Procedure HS22 - Personal Protective Equipment (PPE) Policy and Procedure HS32 - Coronavirus Policy and Procedure ICC07 - Clinical Waste Disposal Policy and Procedure ICC34 - Infection Control Policy and Procedure ICC47 - Outbreak Management Policy and Procedure IHS11 - Personal Protective Equipment (PPE) Policy and Procedure IHS13 - Pandemic Policy and Procedure IHS16 - Coronavirus Policy and Procedure SCC07 - Clinical Waste Disposal Policy and Procedure SCC18 - Infection Control Policy and Procedure SCC34 - Infection Control Policy and Procedure SCC47 - Outbreak Management and Barrier Nursing Policy and Procedure SCC86 - Clinical Waste Disposal Policy and Procedure SHS11 - Personal Protective Equipment (PPE) Policy and Procedure SHS13 - Pandemic Policy and Procedure SHS14 - Pandemic Policy and Procedure SHS15 - Coronavirus Policy and Procedure SHS16 - Coronavirus Policy and Procedure SHS18 - Personal Protective Equipment (PPE) Policy and Procedure SHS22 - Personal Protective Equipment (PPE) Policy and Procedure WCC07 - Clinical Waste Disposal Policy and Procedure WCC18 - Infection Control Policy and Procedure WCC34 - Infection Control Policy and Procedure WCC47 - Outbreak Management and Isolation Nursing Policy and Procedure WCC86 - Clinical Waste Disposal Policy and Procedure WHS13 - Pandemic Policy and Procedure WHS14 - Pandemic Policy and Procedure WHS15 - Coronavirus Policy and Procedure WHS16 - Personal Protective Equipment (PPE) Policy and Procedure WHS17 - Coronavirus Policy and Procedure WHS18 - Personal Protective Equipment (PPE) Policy and Procedure WHS22 - Personal Protective Equipment (PPE) Policy and Procedure DAB02 - Business Continuity Policy and Procedure DPM24 - Death in Service Policy and Procedure GAB02 - Business Continuity Policy and Procedure GPM24 - Death in Service Policy and Procedure ICR66 - Domestic Violence and Abuse Policy and Procedure IHS20 - Assessing and Reducing Risk to Workforce (COVID-19) Policy and Procedure IPM24 - Death in Service Policy and Procedure PM35 - Death in Service Policy and Procedure SPM24 - Death in Service Policy and Procedure WHS21 - Assessing and Reducing Risk to Workforce (COVID-19) Policy and Procedure WPM24 - Death in Service Policy and Procedure REGS23 - Access to People's Homes Policy and Procedure REGC11 - Safeguarding Adults Policy and Procedure REGC12 - Complaints, Suggestions and Compliments Policy and Procedure REGC13 - Lone Working Policy and Procedure REGC14 - Recruitment Policy and Procedure REGC15 - Mental Capacity Act (MCA) 2005 Policy and Procedure REGC24 - Quality and Quality Assurance Policy and Procedure REGCN16 - Deprivation of Liberty Safeguards (DoLS) Policy and Procedure REGCN17 - Clinical Governance Policy and Procedure REGDC13 - Lone Working Policy and Procedure REGDC14 - Recruitment Policy and Procedure REGDC15 - Mental Capacity Act (MCA) 2005 Policy and Procedure REGDC16 - Deprivation of Liberty in Community Settings Policy and Procedure REGDC17 - Good Governance Policy and Procedure REGDC23 - Access to People's Homes Policy and Procedure REGS11 - Safeguarding Adults Policy and Procedure REGS12 - Complaints, Suggestions and Compliments Policy and Procedure REGS13 - Lone Working Policy and Procedure REGS14 - Recruitment Policy and Procedure REGS15 - Mental Capacity Act (MCA) 2005 Policy and Procedure REGS16 - Deprivation of Liberty in Community Settings Policy and Procedure REGS17 - Good Governance Policy and Procedure REGS24 - Quality and Quality Assurance Policy and Procedure CC01 - Supporting Personal Care Policy and Procedure CC05 - Clinical Procedures Policy and Procedure CC100 - Dysphagia (Swallowing Difficulty) and Risk of Choking Policy and Procedure CC103 - Management of Syringe Drivers Policy and Procedure CC104 - Illegal Drug Misuse in the Service User's Home Policy and Procedure CC107 - Management of Medical Devices Policy and Procedure CC108 - Catheter Care Policy and Procedure CC109 - Supporting Independence with Holidays Policy and Procedure CC11 - Diabetes Policy and Procedure CC110 - Clinical Procedures Policy and Procedure CC124 - Resident of the Day Policy and Procedure CC125 - Changes in Health State Policy and Procedure CC127 - Nutrition and Hydration Policy and Procedure CC128 - Epilepsy Policy and Procedure CC130 - Co-Production Policy and Procedure CC131 - Co-Production Policy and Procedure CC134 - Dysphagia (Swallowing Difficulty) and Risk of Choking Policy and Procedure CC135 - Management of Medical Devices Policy and Procedure CC136 - Catheter Care Policy and Procedure CC138 - Diabetes Policy and Procedure CC139 - Clinical Procedures Policy and Procedure CC14 - Nutrition and Hydration Policy and Procedure CC141 - Positive Behaviour Support including Challenging Behaviour Policy and Procedure CC143 - GP and Visiting Professionals Policy and Procedure CC144 - Promoting Independence Policy and Procedure CC145 - Supporting Communication and Sensory Needs Policy and Procedure CC146 - The Management of Keys and Key Safe Security Policy and Procedure CC147 - Medical Emergency Policy and Procedure CC148 - Mobility Policy and Procedure CC149 - Dementia Policy and Procedure CC151 - Supporting Mental Health Conditions Policy and Procedure CC152 - Electronic Call Monitoring - Late and Missed Visits Policy and Procedure CC153 - Depression Policy and Procedure CC157 - Prevention and Management of Self-harm and Suicide Policy and Procedure CC159 - Illegal Possession of Drugs on Premises Policy and Procedure CC16 - GP and Visiting Professionals Policy and Procedure CC161 - Expected Death Policy and Procedure CC162 - Promoting Independence with Continence Policy and Procedure CC163 - Moving and Handling Policy and Procedure CC166 - Unexpected Death Policy and Procedure CC167 - Supporting Independence in Personal Care Policy and Procedure CC168 - Heatwave Policy and Procedure CC169 - Oral Care Policy and Procedure CC17 - GP and Visiting Professionals Policy and Procedure CC171 - Pressure Ulcer Management Policy and Procedure CC172 - Falls Management Policy and Procedure CC175 - Service User Vaccination and Immunisation Policy and Procedure CC177 - Staff Vaccination and Immunisation Policy and Procedure CC178 - Ligature Risk and Management Policy and Procedure CC179 - Handover Communication Policy and Procedure CC181 - Co-Production Policy and Procedure CC183 - Supporting Service Users to Vote Policy and Procedure CC184 - Staff Vaccination and Immunisation Policy and Procedure CC185 - Supporting Plus Size, Obese and Bariatric Service User's Care Policy and Procedure CC188 - Sepsis Awareness Policy and Procedure