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Protection for All: The Key to Delivering Safe Services
February 3, 2014
Ensuring the safety and welfare of our Service Users is at the heart of everything we do each day. Protecting and safeguarding their welfare whilst encouraging a level of independence…
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Clinical Governance
January 31, 2014
What is Clinical Governance? Clinical governance can be defined as a framework through which UK National Health Service (NHS) organisations and their staff are accountable for continuously improving the quality…
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Starved in the Midst of Plenty
January 31, 2014
In 1859 Florence Nightingale suggested that thousands of patients were ‘annually starved in the midst of plenty, from want of attention.’ Sadly, 150 years later, it is still being suggested…
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Numbers or Skill Mix?
January 30, 2014
What are the risks of a cut back on skilled manpower? Recent reports suggest more scrutiny is needed of social care services’ staffing ratios, but is it all about numbers?…
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Roll up, Roll up for Holiday
January 29, 2014
The law.. ..requires you to provide each employee with 5.6 weeks holiday a year but what happens when an employee works irregular hours and, especially, irregular weeks? The simple solution..…
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GDC – Who is Whiter than White?
January 29, 2014
It was recently announced that The General Dental Council (GDC) has successfully prosecuted another non-registrant for unlawfully practising dentistry, namely tooth whitening. On 20 December 2013 Hayley Wilding was found…
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Don’t Make (Call Time) Promises You Can’t Keep!
January 24, 2014
When I hear that ‘Homecare agency 101’ has told people they guarantee call times I have to wonder why on earth they would make such promises. Because what I don’t…
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Are You Including Buffaloberries On Your Menu For 2014?
January 24, 2014
Following in the popularity of the goji and acai berry, recent media reports are hailing the latest super berry on the block, the buffaloberry. It may then be timely to…
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