Policy Updates
Care Home (Mental Health over 18)
Nutrition Policy and Procedure
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Reference: CC24The Nutritional Policy and Procedure has been updated to provide further clarification and assistance in meeting the nutrition care, treatment and support needs of your Service Users.
Care Communication and Information Policy and Procedure
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Reference: QC03Form attached to policy
Supporting Independence with Shopping Policy and Procedure
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Reference: CC28This policy has been updated to ensure service users are enabled to develop life skills around being a consumer. This policy has been renamed, it was previously titled ”Personal Shopping Policy and Procedure”.
Quarantine and Barrier Nursing Policy and Procedure
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Reference: CC47NEW – A new policy to systemise the response to actual and potential infections which may be internal or external to the service, followed by barrier care procedures for the containment of actual infections.
National Service Framework Policy and Procedure
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Reference: QC12Updated to be more in line with current government strategies on mental health.
Notice Periods Policy and Procedure
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Reference: PC10The Notice Periods Policy and Procedure has been updated to ensure compliance with the Employment Rights Act 1996, to assist you with managing the termination of an employee, as well as clarifications to improve user-friendliness.
Complaints, Suggestions and Compliments Policy and Procedure
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Reference: QQ03This policy has been updated to include additional guidance from the LGO complaints checklists.
Promoting Independence with Continence Policy and Procedure
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Reference: CC08This policy has been updated promote service user independence with continence. The policy has also been renamed. It was previously known as Continence Management Policy and Procedure.
Public Holidays Policy and Procedure
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Reference: PA06Updated to provide clarification for staff who may be required to work on a Public Holiday.
Staff Rota Policy and Procedure
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Reference: PM09This policy has been updated to include information on when young persons (aged 16-18) may provide personal care, staffing levels, and working during unsocial hours.
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