Policy Updates
Domiciliary Care (Health)
Data Protection and Confidentiality Policy and Procedure
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Reference: CR33This policy details how to ensure that data protection and confidentiality are maintained within a service. It has been reviewed and updated, with reference to the coronavirus added in section 4.8 and an ICO link also included in the references section. Other minor content changes made and references updated to ensure they remain current.
Corporate Social Responsibility Policy and Procedure
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Reference: QA11New: This is a new policy relating to the ethical, social and ecological responsibilities that the provider aligns to its business model which impact beyond the service.
Stoma Care Policy and Procedure
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Reference: CC48New: This is a new policy to allow a service to support service users with stoma care management. It highlights the varying types of stomas and how these should be managed, whilst acknowledging the importance of staff training and competency in stoma care. Staff should familiarise themselves with this policy before supporting in stoma care.
Changes in Health State Policy and Procedure
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Reference: CC125New policy – This a new policy which outlines how to support a Service User when there are changes in their health state.
Swabbing Policy and Procedure
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Reference: CC98Policy has been updated to include the recent criteria for testing, which now includes those in local lockdown areas. Information about the antibody test has also been added. References updated to ensure they remain current.
Advance Care Planning Policy and Procedure
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Reference: CR70This policy outlines how to support a service user with an advance care plan, detailing their wishes and preferences. It has been updated in light of Max and Keira’s Law in relation to organ donation and a new Further Reading reference has been added that staff should familiarise themselves with.
Mini Mock Inspection – COVID19 Quality Audit
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Reference: MIGM02Managing the impact of COVID-19 and making sure you continue to provide Safe, Caring, Effective, Responsive and Well-led services is challenging. In response to the recognition that there are multiple demands on your time, we have created a mini mock inspection to help you evidence that your services are still compliant with the CQC requirements during the COVID-19 pandemic.
Oxygen Saturation Monitoring Policy and Procedure
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Reference: CC114This is a new policy on measuring oxygen saturation levels to support discharge from hospitals and reduce admissions to hospital during the COVID-19 pandemic. It includes reference to the RESTORE2 tools to spot early signs of deterioration and contains links to a training video on oxygen saturation measurements and the NEWS observation form.
Blood Pressure Monitoring Policy and Procedure
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Reference: CC116This is a new policy to support the assessment of Service Users who may have deteriorating health as a result of COVID-19. It is part of a suite of policies that are used to assess deterioration. The policy contains links to RESTORE2 and to training material on blood pressure measurements by Health Education England.
Management and Prevention of Violence at Work Policy and Procedure
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Reference: QQ17Policy reviewed and amended to reflect changes in current legislation and best practice. Updated to the new QCS format and reflecting CQC and other stakeholder requirements. Updates made to ensure it meets the requirements of working in a service user’s own home. This policy replaces Policy Number QQ06 for Domiciliary and Supported Living Clients.
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