Policy Updates

Domiciliary Care Mental Health

Document Modified Date: 15/12/2020 17:12

Data Protection and Confidentiality Policy and Procedure

Care Management Rights & Abuse Region: | Reference: CR33

This policy details how to ensure that data protection and confidentiality are maintained within a service. It has been reviewed and updated, with reference to the coronavirus added in section 4.8 and an ICO link also included in the references section. Other minor content changes made and references updated to ensure they remain current.

Document Modified Date: 03/12/2020 09:05

Corporate Social Responsibility Policy and Procedure

Quality Assurance Administration Quality Assurance Region: | Reference: QA11

New: This is a new policy relating to the ethical, social and ecological responsibilities that the provider aligns to its business model which impact beyond the service.

Document Modified Date: 24/11/2020 10:55

Stoma Care Policy and Procedure

Care Management Care Practice Region: | Reference: CC48

New: This is a new policy to allow a service to support service users with stoma care management. It highlights the varying types of stomas and how these should be managed, whilst acknowledging the importance of staff training and competency in stoma care. Staff should familiarise themselves with this policy before supporting in stoma care.

Document Modified Date: 04/09/2020 19:04

Changes in Health State Policy and Procedure

Care Management Care Practice Region: | Reference: CC125

New policy – This a new policy which outlines how to support a Service User when there are changes in their health state.

Document Modified Date: 07/08/2020 17:26

Swabbing Policy and Procedure

COVID-19 Hub Care Management COVID-19 Region: | Reference: CC98

Policy has been updated to include the recent criteria for testing, which now includes those in local lockdown areas. Information about the antibody test has also been added. References updated to ensure they remain current.

Document Modified Date: 08/06/2020 14:02

Advance Care Planning Policy and Procedure

COVID-19 Hub Care Management COVID-19 Region: | Reference: CR70

This policy outlines how to support a service user with an advance care plan, detailing their wishes and preferences. It has been updated in light of Max and Keira’s Law in relation to organ donation and a new Further Reading reference has been added that staff should familiarise themselves with.

Document Modified Date: 15/05/2020 11:37

Mini Mock Inspection – COVID19 Quality Audit

COVID-19 Hub Care Management COVID-19 Region: | Reference: MIGM02

Managing the impact of COVID-19 and making sure you continue to provide Safe, Caring, Effective, Responsive and Well-led services is challenging. In response to the recognition that there are multiple demands on your time, we have created a mini mock inspection to help you evidence that your services are still compliant with the CQC requirements during the COVID-19 pandemic.

Document Modified Date: 06/05/2020 17:08

Oxygen Saturation Monitoring Policy and Procedure

COVID-19 Hub Care Management COVID-19 Region: | Reference: CC114

This is a new policy on measuring oxygen saturation levels to support discharge from hospitals and reduce admissions to hospital during the COVID-19 pandemic. It includes reference to the RESTORE2 tools to spot early signs of deterioration and contains links to a training video on oxygen saturation measurements and the NEWS observation form.

Document Modified Date: 06/05/2020 14:59

Blood Pressure Monitoring Policy and Procedure

COVID-19 Hub Care Management COVID-19 Region: | Reference: CC116

This is a new policy to support the assessment of Service Users who may have deteriorating health as a result of COVID-19. It is part of a suite of policies that are used to assess deterioration. The policy contains links to RESTORE2 and to training material on blood pressure measurements by Health Education England.

Document Modified Date: 13/03/2018 08:43

Management and Prevention of Violence at Work Policy and Procedure

Quality Assurance Administration Quality Assurance Region: | Reference: QQ17

Policy reviewed and amended to reflect changes in current legislation and best practice. Updated to the new QCS format and reflecting CQC and other stakeholder requirements. Updates made to ensure it meets the requirements of working in a service user’s own home. This policy replaces Policy Number QQ06 for Domiciliary and Supported Living Clients.

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