Policy Updates

GP - Clinical Governance

Document Modified Date: 04/11/2020 14:04

Evidence Based Policy and Procedure

Clinical Governance Practice Management Region: | Reference: GCP10

This policy has been reviewed with no significant changes to the content. Further reading has been added including links to relevant policies. References have been reviewed and updated.

Document Modified Date: 23/10/2020 09:57

Complaints, Suggestions and Compliments Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: GQQ03

This policy has been updated and additional content added including the procedure for the annual complaints return, and an update on the Friends and Family Test (FFT). Further reading has also been added, including some useful videos, and references have been reviewed and updated.

Document Modified Date: 15/10/2020 11:28

Training Policy and Procedure

Human Resources Recruitment, Induction and Training Region: | Reference: GPR06

This policy has been updated to include a section about Trainee Doctors and Clinicians, to ensure the Practice has a system in place to provide and update educational resources. A reference to the new QCS Skills and Training Matrix which is available in the QCS Resource Centre is included, , and further reading has been added including a link to the QCS GP Podcast – ‘Why Practice Managers need a Staff Training Strategy’. References have been reviewed and updated.

Document Modified Date: 09/10/2020 16:39

Medicines Policy and Procedure

Clinical Governance Practice Management Region: | Reference: GCP11

This policy has been updated to reflect the latest CQC guidance on non-medical prescribing. Additional content including a new policy statement, procedure, references and further reading has been added, as well as actions for the Practice to conduct staff risk assessments to ensure that staff are appropriately qualified and registered and take appropriate steps to assure safety. Existing references have also been reviewed and updated.

Document Modified Date: 09/10/2020 13:44

Infection Control and Decontamination Policy and Procedure

COVID-19 Hub Health and Safety COVID-19 Region: | Reference: GCH02

This policy has been reviewed and the content updated to include the use of PPE, the procedure for wearing PPE, specimen handling, privacy curtains and isolation facilities. Additional underpinning knowledge and further reading have been added and all references have been reviewed and updated.

Document Modified Date: 01/10/2020 12:08

Staff Requirements and Involvement Policy and Procedure

Clinical Governance Practice Management Region: | Reference: GCP12

This policy has been reviewed with minor changes to the content. Additional references and further reading have been added, including links to other relevant policies. Existing references have been reviewed and updated.

Document Modified Date: 01/10/2020 11:58

Communication Policy and Procedure

Administration Communications Region: | Reference: GAC03

This policy has been reviewed and updated with minimal changes to the content. A new definition has been added and the procedure updated to reflect that the NHS Choices website is now referred to as the NHS website. Further reading has been added and references have been reviewed and updated.

Document Modified Date: 25/09/2020 09:02

Data Protection and Confidentiality Policy and Procedure

Clinical Governance Practice Management Region: | Reference: GCP02

This policy has been reviewed with minimal changes to the content, and further reading has been added. References have been checked and updated. The title of this policy has also changed from ‘Confidentiality Policy and Procedure’ to ‘Data Protection and Confidentiality Policy and Procedure’.

Document Modified Date: 30/07/2020 13:58

Consultation and Treatment or Care Pathways Policy and Procedure

Clinical Governance Practice Management Region: | Reference: GCP01

Policy has been updated to include further reading from the CQC about looking at the quality of care pathways and co-ordinated care, and the Integrated Care Systems (ICSs) due to be established nationally by April 2021 to provide better and more joined-up care for Patients. References have been reviewed and updated.

Document Modified Date: 29/07/2020 17:14

Patient and Public Involvement Policy and Procedure

Clinical Governance Practice Management Region: | Reference: GCP08

This policy has been reviewed with further reading added to provide outstanding and inadequate CQC examples of patient engagement. References have been reviewed and updated.

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