Mock Inspection: Effective

Mock Inspection Toolkit EFFECTIVE Region: | Reference: MIGE01

This policy has been reviewed and updated to include the CQC’s additional prompts for triage apps supporting healthcare services, and additional questions in the documents in the ‘Forms’ section relating to the CQC Transitional Monitoring Approach for GPs during the COVID-19 pandemic. An additional reference and further reading have been added to include links to the other mock inspection toolkits. Existing references have been reviewed and updated.

Staff Rota Policy and Procedure

Human Resources General Human Resources Region: | Reference: GPG08

This policy has been reviewed with a new Staff Attendance Record form added. No other changes have been made to the content. References have been reviewed and updated.

Service Equipment Maintenance Policy and Procedure

Health and Safety Buildings and Equipment Region: | Reference: GME03

This policy has been reviewed with no significant changes to the content. References have been reviewed and updated.

Business Plan Policy and Procedure

Administration Business Operations Region: | Reference: GAB05

This policy has been reviewed and updated. A section has been added to the end of the form to attach/copy the Practice organisational chart and further reading has been added. References have been checked and updated.

Whistleblowing Policy and Procedure

Human Resources General Human Resources Region: | Reference: GPG10

This policy has been reviewed and the content updated, including the purpose section. Further definitions have been added and references have also been reviewed and updated.

Personal Protective Equipment (PPE) Policy and Procedure

COVID-19 Hub Health and Safety COVID-19 Region: | Reference: GHS10

This policy has been reviewed and updated to include PPE guidance during the Coronavirus COVID-19 pandemic in line with PHE recommendations. Information has been added about PPE compliance, use and storage, single use and sessional PPE, PPE audit, the IPC Lead responsibilities and the current requirement for the use of face masks for non-clinical staff.

Further reading and references have been added for doffing PPE and existing references have been checked and updated.

Premises Safety Policy and Procedure

Health and Safety Buildings and Equipment Region: | Reference: GCH10

This policy has been reviewed with no changes to the content. Further reading has been added and references have been reviewed and updated.

Vehicle Insurance Policy and Procedure

Administration Business Operations Region: | Reference: GAB25

This policy has been reviewed and updated. A new form has been added for the Practice to keep a central vehicle insurance register. Further reading has been added and references have been reviewed and updated.

Social Networking Policy and Procedure

Administration Business Operations Region: | Reference: GAB26

Policy reviewed with no significant changes and references have been reviewed and updated.

Window Security Policy and Procedure

Health and Safety Buildings and Equipment Region: | Reference: GMB05

This policy has been reviewed and updated and the business impact has been increased to High. Content has been added about undertaking a risk assessment and additional underpinning knowledge and further reading have also been included. Existing references have been reviewed and updated.