Quality Assurance - GP
Quality Improvement Policy and Procedure
This policy has been thoroughly updated and made relevant for the general practice quality improvement cycle which is part of the overall requirement to operate clinical governance systems. It has also been converted into the new QCS format. This policy also has a new title. It was previously the Quality Circle Policy and Procedure.
Diversity, Respect and Fair Access Policy and Procedure
This policy has changed in line with new format and is more user friendly. New training requirements have been added to the procedure.
Audit Policy and Procedure
More information has been added about what the policy is and how to undertake an audit. This was an annual review of the policy but also included updating to reflect the new format.
Safeguarding Policy and Procedure
This document has been updated to reflect new Female Genital Mutilation (FGM) legislation introduced in October 2015. There is now a legal duty to notify the Police of FGM.
Consultation and Treatment or Care Pathways Policy and Procedure
This document has been updated to incorporate care pathways in addition to treatment pathways.
Complaints, Suggestions and Compliments Policy and Procedure
This policy has been updated with further information to enable the practice to establish and operate systems for identifying, receiving, recording, handling and responding to complaints.
Risk Policy and Procedure
This policy and procedure has been updated with new RIDDOR reporting requirements.