Policy Updates

Safeguarding - Domiciliary Care

Document Modified Date: 23/07/2015 10:36

Service User Guide

Administration Registration & Compliance Region: | Reference: AR16

The Service User Guide has been updated. A new section has been added detailing the standards a service user can expect from your domiciliary care service.

Document Modified Date: 13/04/2015 11:21

Serious Incident Notification Policy and Procedure

Health and Safety Health & Safety Region: | Reference: HS06

This policy has been updated to cross-reference the new Duty of Candour requirements.

Document Modified Date: 13/04/2015 11:19

Accident and Incident Reporting Policy and Procedure

Health and Safety Health & Safety Region: | Reference: HS01

This policy has been updated to cross-reference the new Duty of Candour requirements. The logs have also been amended slightly to be consistent with the logs in the Duty of Candour Policy.

Document Modified Date: 06/04/2015 00:00

Dementia Policy and Procedure

Care Management Care Practice Region: | Reference: CC41

The Dementia Policy and Procedure is a new addition to your QCS System. Over the coming months we will be further developing the policy to add even more helpful tools to assist you in providing person centred care for your users with Dementia. Watch for further updates.

Document Modified Date: 06/04/2015 00:00

Complaints, Suggestions and Compliments Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: QQ03

This policy has been updated to include additional guidance from the LGO complaints checklists.

Document Modified Date: 06/04/2015 00:00

End of Life Care Planning Policy and Procedure

Care Management Rights & Abuse Region: | Reference: CR23

The Death and Dying Policy has been renamed ”End of Life Care Planning Policy and Procedure”. A framework to guide best practice care and support for service users near the end of their life has been added.

Document Modified Date: 06/04/2015 00:00

Privacy Policy and Procedure

Care Management Rights & Abuse Region: | Reference: CR24

Creation of specific domcare and supported living oriented policy

Document Modified Date: 06/04/2015 00:00

Hospital Discharge Policy and Procedure

Care Planning Admission Risk Assessment Region: | Reference: CA17

NEW: This new policy has been added to assist you with systemising the discharge of service users from hospital and to ensure effective transfer of information.

Document Modified Date: 06/04/2015 00:00

Support Planning Pack A – Service Commencement

Care Planning Admission Risk Assessment Region: | Reference: CA03

The Support Planning Pack A has been reviewed and updated. An assessment of risks to employees associated with visiting the client’s premises has been added, some minor changes made to aid compliance, and some pages reformatted to be more user friendly.

Document Modified Date: 06/04/2015 00:00

Choice Policy and Procedure

Care Management Rights & Abuse Region: | Reference: CR21

Creation of specific domcare and supported living oriented policy

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