Policy Updates

Safeguarding - Domiciliary Care

Document Modified Date: 06/04/2015 00:00

Advocacy Policy and Procedure

Care Management Rights & Abuse Region: | Reference: CR02

This policy has been updated to include details regarding Independent Mental Capacity Advocates and Independent Mental Health Advocates and the circumstances where they might be appointed.

Document Modified Date: 06/04/2015 00:00

Dementia Policy and Procedure

Care Management Care Practice Region: | Reference: CC41

The Dementia Policy and Procedure is a new addition to your QCS System. Over the coming months we will be further developing the policy to add even more helpful tools to assist you in providing person centred care for your users with Dementia. Watch for further updates.

Document Modified Date: 06/04/2015 00:00

Complaints, Suggestions and Compliments Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: QQ03

This policy has been updated to include additional guidance from the LGO complaints checklists.

Document Modified Date: 26/01/2015 13:05

Recruitment Policy and Procedure

Human Resources Recruitment, Induction and Training Region: | Reference: PR12

A policy update to incorporate the provisions of The Employment Relations Act 1999 (Blacklists) Regulations 2010 which have recently come into effect.

Document Modified Date: 28/11/2014 10:35

Missing Client Policy and Procedure

Administration Registration & Compliance Region: | Reference: AR35

This policy has been extensively updated to add a definition of what constitutes a ‘Missing’ service user and to add clarification to the policy in regards to deprivation of liberty, record keeping and risk assessment.

Document Modified Date: 23/07/2014 13:22

Child Protection Policy and Procedure

Administration Registration & Compliance Region: | Reference: AR01

This policy has been updated to comply with safe practice where children visit a registered premise or the service user’s own home.

Document Modified Date: 15/05/2014 14:01

Standards of Conduct, Performance and Ethics

Human Resources Recruitment, Induction and Training Region: | Reference: PR03

Updated to include additional information pertaining to the “Standards of conduct, performance and ethics” published by the HCPC.

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