Policy Updates

Scotland - Care at Home

Document Modified Date: 21/04/2021 16:51

Service User Administration File Policy and Procedure

Administration Business Operations Region: | Reference: SAB17

This policy sets out the structure of a service user’s file and will guide staff in its creation. It has been reviewed with minimal content change. However, the Service User File Checklist has been streamlined and updated to incorporate coronavirus requirements. References have also been updated to ensure they remain current.

Document Modified Date: 16/04/2021 14:46

Menopause Policy and Procedure

Human Resources Absence, Holidays and Sickness Region: | Reference: SPM19

This policy provides detail about the menopause and will support a service where staff may be experiencing the menopause. It has been reviewed with reference to coronavirus added to the policy statement. References have been updated to ensure they remain current.

Document Modified Date: 16/04/2021 12:13

Clear Desk Audit

Quality Assurance Quality Audit Tools Region: | Reference: SQQ94

A new audit to support with maintaining clear desk practices at a service.

Document Modified Date: 15/04/2021 13:42

Health and Safety Policy and Procedure

Health and Safety Risk Assessment Region: | Reference: SHR02

This is an overarching policy and will support staff to meet their legal health and safety obligations. It has been reviewed and changes made across the content to wording, amendment of sentences, paragraphs and section structures. No material change in effect. References also updated to ensure they remain current.

Document Modified Date: 15/04/2021 13:37

Security Policy and Procedure

Health and Safety Residential Services Region: | Reference: SMB09

This policy will support with security in a premises and has been updated to amend the references to the COVID-19 element of the procedure to limit the scope of this policy to its intended purpose. A review of premises security risk assessment in light of COVID-19 access arrangements and mitigation measures has been added. To support the implementation of the Cyber Resilience Toolkit, a reference has been added from the Scottish Government website. References checked to ensure they remain current.

Document Modified Date: 14/04/2021 16:55

Display Screen Equipment Policy and Procedure

Health and Safety Health & Safety Region: | Reference: SHS09

This policy will support a service in the use of Display Screen Equipment and the necessary assessments to complete. It has been updated to include reference to the requirement for employers to support employees with glasses in certain circumstances. Other minor content changes have been made throughout the policy. References have also been updated to ensure they remain current.

Document Modified Date: 14/04/2021 15:22

Duty of Candour Policy and Procedure

Administration Registration & Compliance - Administration Region: | Reference: SAR38

The regulation became law in Scotland on 01/04/2018 and all staff need to know the process of identifying and reporting any incidents which may be reportable under the Act. The policy was reviewed with minimal change, references and links checked and remain current.

Document Modified Date: 14/04/2021 15:17

Discipline Policy and Procedure

Human Resources Performance & Discipline Region: | Reference: SPP03

This policy governs the position when carrying out a disciplinary procedure and ensures that, should this be followed, the procedure will be in compliance with the ACAS Code of Practice and therefore procedurally fair. It has been updated to clarify the position when an employee is summarily dismissed.

Document Modified Date: 14/04/2021 15:11

Service User Bullying Policy and Procedure

Care Management Rights & Abuse Region: | Reference: SCR98

New: This policy has been produced to outline bullying and the consequences whilst at the same time giving an outline of actions to be taken and the process that is then undertaken to resolve the issues.

Document Modified Date: 13/04/2021 17:02

Service User’s Finances Policy and Procedure

Administration Finance Region: | Reference: SAF07

Policy reviewed with minimal change, references and links checked and remain current. This policy will help staff to ensure they follow a robust process when dealing with service users’ finance.

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