Policy Updates
Scotland - Care at Home
Service User Administration File Policy and Procedure
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Reference: SAB17This policy sets out the structure of a service user’s file and will guide staff in its creation. It has been reviewed with minimal content change. However, the Service User File Checklist has been streamlined and updated to incorporate coronavirus requirements. References have also been updated to ensure they remain current.
Menopause Policy and Procedure
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Reference: SPM19This policy provides detail about the menopause and will support a service where staff may be experiencing the menopause. It has been reviewed with reference to coronavirus added to the policy statement. References have been updated to ensure they remain current.
Clear Desk Audit
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Reference: SQQ94A new audit to support with maintaining clear desk practices at a service.
Health and Safety Policy and Procedure
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Reference: SHR02This is an overarching policy and will support staff to meet their legal health and safety obligations. It has been reviewed and changes made across the content to wording, amendment of sentences, paragraphs and section structures. No material change in effect. References also updated to ensure they remain current.
Security Policy and Procedure
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Reference: SMB09This policy will support with security in a premises and has been updated to amend the references to the COVID-19 element of the procedure to limit the scope of this policy to its intended purpose. A review of premises security risk assessment in light of COVID-19 access arrangements and mitigation measures has been added. To support the implementation of the Cyber Resilience Toolkit, a reference has been added from the Scottish Government website. References checked to ensure they remain current.
Display Screen Equipment Policy and Procedure
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Reference: SHS09This policy will support a service in the use of Display Screen Equipment and the necessary assessments to complete. It has been updated to include reference to the requirement for employers to support employees with glasses in certain circumstances. Other minor content changes have been made throughout the policy. References have also been updated to ensure they remain current.
Duty of Candour Policy and Procedure
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Reference: SAR38The regulation became law in Scotland on 01/04/2018 and all staff need to know the process of identifying and reporting any incidents which may be reportable under the Act. The policy was reviewed with minimal change, references and links checked and remain current.
Discipline Policy and Procedure
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Reference: SPP03This policy governs the position when carrying out a disciplinary procedure and ensures that, should this be followed, the procedure will be in compliance with the ACAS Code of Practice and therefore procedurally fair. It has been updated to clarify the position when an employee is summarily dismissed.
Service User Bullying Policy and Procedure
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Reference: SCR98New: This policy has been produced to outline bullying and the consequences whilst at the same time giving an outline of actions to be taken and the process that is then undertaken to resolve the issues.
Service User’s Finances Policy and Procedure
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Reference: SAF07Policy reviewed with minimal change, references and links checked and remain current. This policy will help staff to ensure they follow a robust process when dealing with service users’ finance.
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