Policy Updates

Scotland - Care at Home

Document Modified Date: 08/04/2021 10:57

Complaints, Suggestions and Compliments Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: SQQ03

Policy reviewed and included more detail around the Care Inspectorate email and telephone numbers, references and links checked and remain current.

Document Modified Date: 07/04/2021 17:25

Missing Service User Policy and Procedure

Administration Registration & Compliance - Administration Region: | Reference: SAR35

Annual revision of policy, references and links checked and remain current. This policy will help staff and management develop a protocol to assist and follow if a service user goes missing.

Document Modified Date: 07/04/2021 17:20

Closure of Care at Home Service Policy and Procedure

COVID-19 Hub Business Admin COVID-19 Region: | Reference: SAR06

Policy reviewed with minimal change, references and links checked and remain current. This policy will help staff and management with the process to follow if the service has to close, ensuring they follow legislation and best practice.

Document Modified Date: 07/04/2021 17:15

Development Appraisal Policy and Procedure

Human Resources Recruitment, Induction and Training Region: | Reference: SPR01

Policy reviewed with minimal changes, references and links checked and remain current. This policy will support management with the development of an appraisal strategy in the service and supplies them with agreements and appraisals to implement.

Document Modified Date: 07/04/2021 15:16

Grief and Loss Policy and Procedure

Care Management Care Practice Region: | Reference: SCC62

Policy has been reviewed with minimal change, references and links checked and remain current. This policy will help staff support people who are experiencing grief or loss and signposts them to best practice guidance.

Document Modified Date: 07/04/2021 15:07

Photographs Policy and Procedure

Administration Registration & Compliance - Administration Region: | Reference: SAR05

Policy reviewed with minimal change, references and links checked and remain current. This policy will guide staff on the legislation and best practice around the taking of photographs, and signpost them to relevant guidance.

Document Modified Date: 07/04/2021 12:09

Staff Survey

Stakeholder Surveys Staff Region: | Reference: SSQ09

This satisfaction survey has been reviewed and updated to reflect the new inspection format.

Document Modified Date: 07/04/2021 09:08

Maternity Leave Policy and Procedure

Human Resources Absence, Holidays and Sickness Region: | Reference: SPA04

This policy has been amended to clarify that, where there is a conflict between the terms of this policy and the statutory position, the statutory position should take precedence. In addition, the policy has been updated to outline the interaction between maternity leave and furlough leave. This policy governs the statutory minimum requirements for a pregnant employee who intends to go on maternity leave. An employer will meet these requirements by following this policy but must not do less than is contained in this policy.

Document Modified Date: 07/04/2021 08:50

Paternity Leave Policy and Procedure

Human Resources Absence, Holidays and Sickness Region: | Reference: SPA05

This policy has been updated to provide more clarity to the purpose section and also to provide additional information about how the various entitlements to family leave such as shared parental leave interact with paternity leave. This policy sets out the statutory minimum requirements that an employer must meet in the event an employee qualifies for paternity leave. Employers may choose to go beyond these requirements but must do at least what is set out in this policy.

Document Modified Date: 06/04/2021 17:00

External Professionals Survey

Stakeholder Surveys External Professionals Region: | Reference: SSQ10

This satisfaction survey has been updated to reflect the new inspection format.

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