Policy Updates

Scotland - Domiciliary Care

Document Modified Date: 26/11/2018 10:33

Service User Communication with Organisation Policy and Procedure

Care Management Rights & Abuse Region: | Reference: SCR27

Updated and expanded information in the new QCS format. More information given on communicating information and ensuring that Service Users are supported to communicate.

Document Modified Date: 26/11/2018 10:33

Risk Taking Policy and Procedure

Care Management Rights & Abuse Region: | Reference: SCR19

Policy has been revised to update resources, strengthen the legal framework and move into the new format.

Document Modified Date: 26/11/2018 10:33

Supporting Recreational Activities Policy and Procedure

Care Management Rights & Abuse Region: | Reference: SCR25

Policy converted to the new QCS policy format. This policy sets out to promote a service where staff support Service Users to engage or continue to engage in activities. The procedures provide clear guidelines to achieve this. The policy title has been changed to reflect the support of activities within a home care setting and was previously called ‘Promotion of Recreational Activities Policy and Procedure’.

Document Modified Date: 26/11/2018 10:33

Service User Personal Planning Policy and Procedure

Care Management Risk Assessment and Personal Planning Region: | Reference: SCP20

Converted to the new QCS format. Policy strengthened with information regarding safety, end of life care and partnership participation. Reference to GDPR and Data Protection Act 2018 included.

Document Modified Date: 26/11/2018 10:33

Management and Prevention of Violence at Work Policy and Procedure

Quality Assurance Administration Quality Assurance Region: | Reference: SQQ17

Policy reviewed and amended to reflect changes in current legislation and best practice. Updated to the new QCS format. Updates made to ensure that the policy meets the requirements of working in a Service User’s own home. This policy replaces Policy Number SQQ06.

Document Modified Date: 26/11/2018 10:33

Serious Incident Notification Policy and Procedure

Health and Safety Health & Safety Region: | Reference: SHS06

Policy converted to new QCS format with the addition of other reporting requirements when serious events occur as well as necessary regulatory notifications. Included is the requirement to provide support under the Duty of Candour.

Document Modified Date: 26/11/2018 10:33

Receipt of Delivered Goods Policy and Procedure

Administration Finance Region: | Reference: SAF08

Converted to new QCS format. The policy provides details around expectations when receiving goods into the service in line with recommendations and requirements. The policy now references the need for providers to review suppliers’ supply chains to ensure compliance with modern slavery requirements and demonstrate robust corporate social responsibility.

Document Modified Date: 26/11/2018 10:33

Receipt of Delivered Goods Policy and Procedure

Administration Finance Region: | Reference: SAF08

Converted to new QCS format. The policy provides details around expectations when receiving goods into the service in line with recommendations and requirements. The policy now references the need for providers to review suppliers’ supply chains to ensure compliance with modern slavery requirements and demonstrate robust corporate social responsibility.

Document Modified Date: 26/11/2018 10:33

Personal Hygiene Policy and Procedure

Residential Services Hygiene Region: | Reference: SKH09

Policy reviewed and converted to the new QCS format. This policy sets out the standards expected of staff in relation to personal presentation when representing the Service.

Document Modified Date: 26/11/2018 10:33

Personal Hygiene Policy and Procedure

Residential Services Hygiene Region: | Reference: SKH09

Policy reviewed and converted to the new QCS format. This policy sets out the standards expected of staff in relation to personal presentation when representing the Service.

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