Policy Updates
Scotland - Domiciliary Care
Service User Communication with Organisation Policy and Procedure
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Reference: SCR27Updated and expanded information in the new QCS format. More information given on communicating information and ensuring that Service Users are supported to communicate.
Risk Taking Policy and Procedure
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Reference: SCR19Policy has been revised to update resources, strengthen the legal framework and move into the new format.
Supporting Recreational Activities Policy and Procedure
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Reference: SCR25Policy converted to the new QCS policy format. This policy sets out to promote a service where staff support Service Users to engage or continue to engage in activities. The procedures provide clear guidelines to achieve this. The policy title has been changed to reflect the support of activities within a home care setting and was previously called ‘Promotion of Recreational Activities Policy and Procedure’.
Service User Personal Planning Policy and Procedure
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Reference: SCP20Converted to the new QCS format. Policy strengthened with information regarding safety, end of life care and partnership participation. Reference to GDPR and Data Protection Act 2018 included.
Serious Incident Notification Policy and Procedure
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Reference: SHS06Policy converted to new QCS format with the addition of other reporting requirements when serious events occur as well as necessary regulatory notifications. Included is the requirement to provide support under the Duty of Candour.
Receipt of Delivered Goods Policy and Procedure
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Reference: SAF08Converted to new QCS format. The policy provides details around expectations when receiving goods into the service in line with recommendations and requirements. The policy now references the need for providers to review suppliers’ supply chains to ensure compliance with modern slavery requirements and demonstrate robust corporate social responsibility.
Receipt of Delivered Goods Policy and Procedure
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Reference: SAF08Converted to new QCS format. The policy provides details around expectations when receiving goods into the service in line with recommendations and requirements. The policy now references the need for providers to review suppliers’ supply chains to ensure compliance with modern slavery requirements and demonstrate robust corporate social responsibility.
Management and Prevention of Violence at Work Policy and Procedure
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Reference: SQQ17Policy reviewed and amended to reflect changes in current legislation and best practice. Updated to the new QCS format. Updates made to ensure that the policy meets the requirements of working in a Service User’s own home. This policy replaces Policy Number SQQ06.
Personal Hygiene Policy and Procedure
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Reference: SKH09Policy reviewed and converted to the new QCS format. This policy sets out the standards expected of staff in relation to personal presentation when representing the Service.
Personal Hygiene Policy and Procedure
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Reference: SKH09Policy reviewed and converted to the new QCS format. This policy sets out the standards expected of staff in relation to personal presentation when representing the Service.
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