Policy Updates

Scotland - Domiciliary Care

Document Modified Date: 19/11/2019 17:10

Choking Policy and Procedure

Care Management Care Practice Region: | Reference: SCC78

Policy reviewed with no significant changes and references checked and updated.

Document Modified Date: 18/11/2019 17:01

Service User Administration File Policy and Procedure

Administration Business Operations Region: | Reference: SAB17

Policy reviewed with the addition of a Service User File Checklist in the ‘Forms’ section. References checked and updated.

Document Modified Date: 15/11/2019 17:16

Catheter Care Policy and Procedure

Care Management Care Practice Region: | Reference: SCC108

Policy reviewed with no significant changes and references checked and updated.

Document Modified Date: 15/11/2019 14:40

Choking Policy and Procedure

Care Management Care Practice Region: | Reference: SCC100

Policy reviewed with no significant changes and references checked and updated.

Document Modified Date: 15/11/2019 12:05

Suicide Prevention Policy and Procedure

Care Management Care Practice Region: | Reference: SCC63

Policy reviewed with no significant changes and references checked and updated.

Document Modified Date: 13/11/2019 13:58

Flooding Policy and Procedure

Health and Safety Health & Safety Region: | Reference: SHS03

Policy reviewed with minimal changes.

Document Modified Date: 11/11/2019 13:13

Complex Behaviour Policy and Procedure

Care Management Risk Assessment and Personal Planning Region: | Reference: SCP05

The policy has been reviewed to ensure that the policy and procedure, references and terminology reflect up-to-date theory and thinking about complex behaviours. This policy is been merged with the De-escalation Policy and Procedure as it is recognised that this is a fundamental strategy for supporting behaviours that may challenge. The De-escalation Policy and Procedure has been archived. New resources have been added to support staff who are working with people who may present with behaviours that may challenge.

Document Modified Date: 07/11/2019 15:45

Complaints, Suggestions and Compliments Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: SQQ03

This policy outlines the procedure to follow in relation to complaints, suggestions and compliments that are received within the company. It has been reviewed with no significant changes and references checked and updated.

Document Modified Date: 07/11/2019 12:23

Monitoring of Business Communications Policy and Procedure

Administration Communications Region: | Reference: SAC10

This policy outlines the monitoring of business communication in adherence to GDPR. This policy has been reviewed with no significant changes and the references checked and updated.

Document Modified Date: 06/11/2019 11:24

Catheter Care Policy and Procedure

Care Management Care Practice Region: | Reference: SCC75

Policy reviewed with no significant changes and references checked and updated.

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