Policy Updates
Scotland - Quality Assurance - Care Home
Housekeeping Management Policy and Procedure
Policy reviewed with minimal change. References and links checked and remain current. This policy will help staff with all aspects of housekeeping, and signposts to best practice initiatives.
Communication Policy and Procedure
Policy reviewed with minimal change, added further reading on reporting COVID-19 to the Care Inspectorate. References and links checked and remain current. The policy will support staff improve communication within the service and improve outcomes as a result of this.
Auditing Policy and Procedure
Minimal change to policy. A new form was added, an annual audit planner, references and links checked and remain current. This policy will support staff with using audits to continually improve by measurement through audit.
Quality and Quality Assurance Policy and Procedure
Policy reviewed with minimal change, references and links checked and remain current. This policy will help staff at the service with developing a quality strategy and ensure service provision is checked and improved continuously.
Quality and Quality Assurance Policy and Procedure
Policy reviewed with minimal change, references and links checked and remain current. This policy will help the service put strategies in place to ensure the standards are raised in service provision, with all staff working together with the same aim.
Duty of Candour Policy and Procedure
The regulation became law in Scotland on 01/04/2018 and all staff need to know the process of identifying and reporting any incidents which may be reportable under the Act. This policy was reviewed with a new duty of candour checklist added, references and links checked and remain current.
Retirement Policy and Procedure
This policy will support the process where employees are considering retirement. It has been reviewed with 2 template letters added to the ‘Forms’ section. References have been reviewed and updated.
Maintenance Management Policy and Procedure
This policy will inform all staff on the maintenance process. Policy reviewed with minimal change, references and links checked and remain current.
Catering Management Policy and Procedure
This policy will guide staff on the overall catering responsibilities and requirements. It has been reviewed with minimal change. Reference and links have been checked and remain current.
Health and Safety Training Policy and Procedure
This policy will inform staff on the training considerations they must undertake to give them the knowledge required in Health and Safety. References and links checked and remain current.