Policy Updates

Scotland - Quality Assurance - Supported Living

Document Modified Date: 23/02/2021 15:58

Housekeeping Management Policy and Procedure

Quality Assurance Residential Services Quality Assurance Region: | Reference: SQH03

Policy reviewed with minimal change. References and links checked and remain current. This policy will help staff with all aspects of housekeeping, and signposts to best practice initiatives.

Document Modified Date: 17/02/2021 14:29

Communication Policy and Procedure

Administration Communications Region: | Reference: SAC03

Policy reviewed with minimal change, added further reading on reporting COVID-19 to the Care Inspectorate. References and links checked and remain current. The policy will support staff improve communication within the service and improve outcomes as a result of this.

Document Modified Date: 20/01/2021 18:40

Quality and Quality Assurance Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: SQQ13

Policy reviewed with minimal change, references and links checked and remain current. This policy will help staff at the service with developing a quality strategy and ensure service provision is checked and improved continuously.

Document Modified Date: 20/01/2021 18:29

Quality and Quality Assurance Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: SQQ10

Policy reviewed with minimal change, references and links checked and remain current. This policy will help the service put strategies in place to ensure the standards are raised in service provision, with all staff working together with the same aim.

Document Modified Date: 06/01/2021 17:59

Named Nurse Policy and Procedure

Quality Assurance Care Management Quality Assurance Region: | Reference: SQC11

This policy will help staff understand the named nurse process and includes a form to record this information. It has been reviewed with no significant changes and references and links have been checked and remain current.

Document Modified Date: 12/10/2020 16:46

Retirement Policy and Procedure

Human Resources Miscellaneous Region: | Reference: SPM05

This policy will support the process where employees are considering retirement. It has been reviewed with 2 template letters added to the ‘Forms’ section. References have been reviewed and updated.

Document Modified Date: 08/10/2020 17:26

Care Communication and Information Policy and Procedure

Quality Assurance Care Management Quality Assurance Region: | Reference: SQC16

Policy reviewed with minimal change, references and links checked and remain current. This policy will signpost staff on effective communication methods to enhance care delivery.

Document Modified Date: 05/10/2020 08:46

Catering Management Policy and Procedure

Quality Assurance Residential Services Quality Assurance Region: | Reference: SQK02

This policy will guide staff on the overall catering responsibilities and requirements. It has been reviewed with minimal change. Reference and links have been checked and remain current.

Document Modified Date: 05/10/2020 08:40

Health and Safety Training Policy and Procedure

Health and Safety Health & Safety Region: | Reference: SHS05

This policy will inform staff on the training considerations they must undertake to give them the knowledge required in Health and Safety. References and links checked and remain current.

Document Modified Date: 30/09/2020 16:56

Business Continuity Policy and Procedure

COVID-19 Hub Business Admin COVID-19 Region: | Reference: SAB02

This policy has been simplified to support providers to create plans more easily. A new templated business continuity plan has been added which includes key themes. The template needs a full review and customising by the service and any local themes need to be included. Additional templates on Service User priority need categorisation added. Policy Impact raised to critical to reflect the need to have plans in place asap.

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