Policy Updates

Scotland - Registration - Care Home

Document Modified Date: 02/03/2021 16:59

Registration Authority Notification Policy and Procedure

Administration Communications Region: | Reference: SAC11

Annual review with minimal changes. References checked and remain current. This policy will instruct staff and management about notifying the regulator. It also includes forms which suggest the various documents to collate which will demonstrate the company’s quality assurance system.

Document Modified Date: 17/02/2021 14:16

Training Policy and Procedure

Human Resources Recruitment, Induction and Training Region: | Reference: SPR14

Policy reviewed with minimal change, references and links checked and remain current. This policy will help to plan the various training courses required for all staff. It includes forms to apply for and record any training attended.

Document Modified Date: 03/02/2021 11:34

Service User Contract

Administration Registration & Compliance - Administration Region: | Reference: SAR08

This policy sets out the legal process for service user contracts. A new contract can now be located in the ‘Forms’ section of this policy and there is also a contract template for adaptation in the Resource Centre. A previous version of the contract will remain available in your QCS system for a period of 3 months and is called ‘SAR08L – LEGACY – Service User Contract’. It is strongly recommended that you begin to use this new contract as soon as possible. Please note that a significant number of new sections have been added to your system details questionnaire which require completion. It will be necessary for you to update these details to ensure that the information contained within this policy reflects your service.

Document Modified Date: 27/01/2021 16:02

Dignity, Respect and Choice Policy and Procedure

Care Management Rights & Abuse Region: | Reference: SCR06

This policy will support to maintain a person’s dignity, respect and choice whilst undertaking a service. It has been reviewed and updated with more reference to dignity and respect. An additional policy statement and procedural section are now included. Definitions have also been added. The title of the policy has also changed from ‘Choice Policy and Procedure’ to ‘Dignity, Respect and Choice Policy and Procedure’. References also checked to ensure they remain current.

Document Modified Date: 20/01/2021 18:33

Guidance on Registering a Care Service

Registration and Inspections Registration Region: | Reference: SRI01

Policy reviewed with minimal change, references and links checked and remain current. This policy will help providers apply for a new registration of a service. Information is given on how to register a care service, whilst it is important information it won’t require immediate attention.

Document Modified Date: 04/12/2020 16:43

Fire Alarm Response Policy and Procedure

Health and Safety Residential Services Region: | Reference: SMR02

This policy sets out the fire alarm plan for a service. It has been reviewed with no significant changes and references checked and updated.

Document Modified Date: 01/12/2020 16:42

Agency Staff Policy and Procedure

Human Resources Contract of Employment Region: | Reference: SPC01

This policy will inform staff on the process for booking agency staff and the permissions which must be sought. Policy reviewed and an Agency Staff Feedback Form added to enable the provider to give feedback on the staff member’s performance.

Document Modified Date: 26/11/2020 15:30

Service User Guide

Administration Registration & Compliance - Administration Region: | Reference: SAR14

This policy will inform staff on what contents should be in the Service User Guide, and gives an example of a Service User Guide to use. Policy reviewed with minimal changes, references and links checked and remain current.

Document Modified Date: 25/11/2020 14:49

Capability Policy and Procedure

Human Resources Performance & Discipline Region: | Reference: SPP07

This policy is one of the main policies governing the employee and employer relationship and ‘capability’ is one of the potentially fair reasons for dismissal under the Employment Rights Act. There is a process to follow which ensures that the reason for a dismissal is fair and also that the fair reason for dismissal has been reached after following a fair process, both of which are key to ensure that there is no claim for unfair dismissal. This policy relates to issues of capability which are not linked to lack of capability due to ill health. For guidance on ill health capability, you should follow the Sickness Absence Policy and Procedure. Policy has been reviewed with change to 5.4 and 5.5 and in the Forms section.

Document Modified Date: 25/11/2020 13:58

Record Keeping Policy and Procedure

Administration Business Operations Region: | Reference: SAB10

This policy outlines the process to follow to ensure that efficient record keeping takes place at a service whilst maintaining confidentiality. It has been reviewed with minimal content changes and references have been updated to ensure that they remain current.

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