Policy Updates
Scotland - Registration - Domiciliary Care
Absenteeism Policy and Procedure
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Reference: SPP01This policy, along with the Capability Policy and Procedure; Discipline Policy and Procedure and Grievance Policy and Procedure are equally important. This is one of the policies which covers the formal interaction between staff and management when there is a problem which needs to be addressed, and sets out an appropriate process for this which complies with the ACAS guidance on this subject.
Development Appraisal Policy and Procedure
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Reference: SPR01This policy will support management and staff on arranging and delivering appraisals to all staff. It signposts to the SSSC ‘Step into Leadership’ programme. The policy has been reviewed with minimal changes. References and links have been checked and remain current.
Access to Information Policy and Procedure
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Reference: SAC01This policy will guide staff on how to access information and what steps to take if individuals request information, adhering to best practice. It has been reviewed with minimal change. References and links have been checked and remain current.
Grievances Policy and Procedure
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Reference: SPP04This policy is one of the main policies governing the relationship between employees and their employers. It sets out a formal process that an employer is obliged to deal with. The policy has been reviewed with no significant changes made and references checked and updated.
Disclosure Scotland Code of Practice Policy and Procedure
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Reference: SPM14This policy will guide relevant staff who deal with the recruitment of staff about which roles require which level of PVG. The storage and disposal of such confidential information is paramount and this policy will direct staff on how to manage this. The policy now includes information on checking overseas staff.
Financial Viability Guidance
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Reference: SRI03This policy will guide the relevant staff on how to ensure the service maintains its financial viability and advice on measuring and discussing this on a monthly basis to ensure continued growth.
How to Register a Care Service Policy and Procedure
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Reference: SRI02This policy will help a prospective provider to register a new service with the Care Inspectorate. It has been reviewed with minimal changes, references and links have been checked and remain current.
Registration Authority Notification Policy and Procedure
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Reference: SAC11This policy will guide staff on the regulatory expectation around registration, notifications and communications with the Care Inspectorate. The policy has been reviewed and the references checked to ensure they remain current.
Statement of Purpose
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Reference: SAR23Reviewed and converted to the new QCS format with changes made to the aims and objectives in particular.
Record Keeping Policy and Procedure
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Reference: SAB10Policy reviewed and converted to the new QCS format.
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