Policy Updates

Scotland - Registration - Domiciliary Care

Document Modified Date: 31/01/2020 14:26

Service User Fire Evacuation Policy and Procedure

Care Management Risk Assessment and Personal Planning Region: | Reference: SCP04

This policy will guide staff who work in care at home on how best to advise service users to remain safe in their own home and the process to follow if the person is incapacitated. The policy has been reviewed and references have been checked and remain valid.

Document Modified Date: 30/01/2020 17:08

Consent to Examination or Treatment Policy and Procedure

Care Management Rights & Abuse Region: | Reference: SCR22

This policy will help staff with gaining consent and stresses the importance of informed risk taking and achieving better outcomes for the individuals concerned.

Document Modified Date: 22/11/2019 16:28

Privacy Policy and Procedure

Care Management Rights & Abuse Region: | Reference: SCR24

Policy reviewed with no significant changes and references checked and updated.

Document Modified Date: 22/11/2019 15:44

Business Plan Policy and Procedure

Administration Business Operations Region: | Reference: SAB06

This policy will help the development of a business plan or support in the annual review of the plan to ensure all areas within the plan are on target. It has been reviewed with no significant changes and references checked and updated.

Document Modified Date: 22/11/2019 11:49

Choice Policy and Procedure

Care Management Rights & Abuse Region: | Reference: SCR21

Policy reviewed with no significant changes and references checked and updated.

Document Modified Date: 22/11/2019 11:45

General Management Policy and Procedure

Quality Assurance Administration Quality Assurance Region: | Reference: SQA06

Policy reviewed with no significant changes and references checked and updated.

Document Modified Date: 18/11/2019 17:01

Service User Administration File Policy and Procedure

Administration Business Operations Region: | Reference: SAB17

Policy reviewed with the addition of a Service User File Checklist in the ‘Forms’ section. References checked and updated.

Document Modified Date: 08/11/2019 16:52

Purchasing Policy and Procedure

Administration Finance Region: | Reference: SAF06

Policy reviewed with no significant changes and references checked and updated.

Document Modified Date: 07/11/2019 15:45

Complaints, Suggestions and Compliments Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: SQQ03

This policy outlines the procedure to follow in relation to complaints, suggestions and compliments that are received within the company. It has been reviewed with no significant changes and references checked and updated.

Document Modified Date: 06/11/2019 15:57

Quality and Quality Assurance Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: SQQ10

This policy outlines the quality assurance that will ensure continuous improvement across the service. This policy has been reviewed with no significant changes and references checked and updated.

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