Policy Updates

Scotland - Registration - Domiciliary Care

Document Modified Date: 21/09/2020 08:50

Privacy Policy and Procedure

Care Management Rights & Abuse Region: | Reference: SCR24

This policy provides guidance for staff about the importance of supporting the wishes of service users with regards to privacy. It has been reviewed with minimal changes. References and links have been checked and remain current.

Document Modified Date: 16/09/2020 16:24

General Management Policy and Procedure

Quality Assurance Administration Quality Assurance Region: | Reference: SQA06

This policy informs staff, service users and visitors on the management structure within the service. Within the Further Reading section, there is a link to a communication tool which is a great resource for managers.

Document Modified Date: 16/09/2020 13:55

Infection Control Policy and Procedure

COVID-19 Hub Health and Safety COVID-19 Region: | Reference: SCC34

Infection Control is an important aspect in the delivery of safe care at home, especially in the current pandemic situation. All staff should receive regular training as described in the policy and procedures. References and links checked and remain current.

Document Modified Date: 17/08/2020 14:45

Serious Incident Notification Policy and Procedure

Health and Safety Health & Safety Region: | Reference: SHS06

This policy will guide staff on the process to follow if a serious incident occurs and advises on which organisations must be contacted.

Document Modified Date: 21/07/2020 18:01

Complaints, Suggestions and Compliments Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: SQQ03

This policy will support staff when dealing with concerns or complaints.

Document Modified Date: 13/07/2020 13:33

Equality and Diversity Policy and Procedure

Human Resources Equality and Human Rights Region: | Reference: SPE03

This policy underpins each employer’s approach to discrimination and equal opportunities. It can assist should any claim be brought for discrimination, as if the employer can show that it has a properly implemented equality and diversity policy, this can be used in defence of such a claim. As the sanctions for non-compliance are contained in other policies, this is more for reference purposes, hence the lower business impact. The policy has been reviewed with minimal change and a reference to bullying has been added. References and links checked and remain current.

Document Modified Date: 08/07/2020 08:45

Supporting Recreational Activities Policy and Procedure

Care Management Rights & Abuse Region: | Reference: SCR25

This policy will support staff to deliver meaningful activities in people’s own homes. It has been reviewed with minimal change. References and links have been checked and remain current.

Document Modified Date: 06/07/2020 16:01

Working Time Regulations Policy and Procedure

Human Resources Miscellaneous Region: | Reference: SPM13

Legislation has been inserted with reference to the Working Times (Coronavirus) (Amendment) Regulations 2020. A new procedure has been included to confirm that employees are now entitled to carry 4 weeks’ paid leave into the following two annual leave years if prevented from taking holidays due to coronavirus. A new form ‘Notice to take annual leave under Regulation 15(2) WTR 1998‘ and further references have been added.

Document Modified Date: 01/07/2020 14:07

Absenteeism Policy and Procedure

Human Resources Performance & Discipline Region: | Reference: SPP01

This policy, along with the Capability Policy and Procedure; Discipline Policy and Procedure and Grievance Policy and Procedure are equally important. This is one of the policies which covers the formal interaction between staff and management when there is a problem which needs to be addressed, and sets out an appropriate process for this which complies with the ACAS guidance on this subject.

Document Modified Date: 25/06/2020 16:05

Development Appraisal Policy and Procedure

Human Resources Recruitment, Induction and Training Region: | Reference: SPR01

This policy will support management and staff on arranging and delivering appraisals to all staff. It signposts to the SSSC ‘Step into Leadership’ programme. The policy has been reviewed with minimal changes. References and links have been checked and remain current.

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