Policy Updates

Scotland - Registration - Mental Health

Document Modified Date: 01/07/2020 14:07

Absenteeism Policy and Procedure

Human Resources Performance & Discipline Region: | Reference: SPP01

This policy, along with the Capability Policy and Procedure; Discipline Policy and Procedure and Grievance Policy and Procedure are equally important. This is one of the policies which covers the formal interaction between staff and management when there is a problem which needs to be addressed, and sets out an appropriate process for this which complies with the ACAS guidance on this subject.

Document Modified Date: 25/06/2020 16:05

Development Appraisal Policy and Procedure

Human Resources Recruitment, Induction and Training Region: | Reference: SPR01

This policy will support management and staff on arranging and delivering appraisals to all staff. It signposts to the SSSC ‘Step into Leadership’ programme. The policy has been reviewed with minimal changes. References and links have been checked and remain current.

Document Modified Date: 23/06/2020 12:48

Access to Information Policy and Procedure

Administration Communications Region: | Reference: SAC01

This policy will guide staff on how to access information and what steps to take if individuals request information, adhering to best practice. It has been reviewed with minimal change. References and links have been checked and remain current.

Document Modified Date: 19/06/2020 14:05

Grievances Policy and Procedure

Human Resources Performance & Discipline Region: | Reference: SPP04

This policy is one of the main policies governing the relationship between employees and their employers. It sets out a formal process that an employer is obliged to deal with. The policy has been reviewed with no significant changes made and references checked and updated.

Document Modified Date: 05/06/2020 16:16

Financial Viability Guidance

Registration and Inspections Fees Region: | Reference: SRI03

This policy will guide the relevant staff on how to ensure the service maintains its financial viability and advice on measuring and discussing this on a monthly basis to ensure continued growth.

Document Modified Date: 05/06/2020 14:55

How to Register a Care Service Policy and Procedure

Registration and Inspections Registration Region: | Reference: SRI02

This policy will help a prospective provider to register a new service with the Care Inspectorate. It has been reviewed with minimal changes, references and links have been checked and remain current.

Document Modified Date: 05/05/2020 16:47

Registration Authority Notification Policy and Procedure

Administration Communications Region: | Reference: SAC11

This policy will guide staff on the regulatory expectation around registration, notifications and communications with the Care Inspectorate. The policy has been reviewed and the references checked to ensure they remain current.

Document Modified Date: 30/04/2020 13:49

Record Keeping Policy and Procedure

Administration Business Operations Region: | Reference: SAB10

Policy reviewed and converted to the new QCS format.

Document Modified Date: 30/04/2020 13:49

Service User Guide

Administration Registration & Compliance Region: | Reference: SAR14

The Service User Guide has been fully revised and updated to reflect Data Protection, accessible information and additional information on complaints. A number of new custom fields have been included to ensure the document is bespoke. QCS system details will need to be up to date to make sure that all custom fields are fully reflected. Providers must read and adapt the Service User Guide where required, to ensure that it fully and accurately reflects their service.

Document Modified Date: 30/04/2020 13:49

Induction and Onboarding Policy and Procedure

Human Resources Recruitment, Induction and Training Region: | Reference: SPR07

Policy converted into the new QCS format. Achieving the right induction for staff is vital and the key to retention of staff. A positive experience can make all the difference. This policy now identifies the procedures to follow to achieve a successful onboarding and induction experience. This policy now contains all the required documentation (previously located within the Recruitment Pack – Job Start and Induction Policy and Procedure). The document name has been changed from Induction Policy and Procedure to Induction and Onboarding Policy and Procedure.

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