Policy Updates
Scotland - Registration - Supported Living
Infection Control Policy and Procedure
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Reference: SCC18Infection Control is an important aspect in the delivery of safe care and this policy has
been updated to include reference to not wearing uniforms outside of the care home.
References also checked to ensure they remain current.
Training Policy and Procedure
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Reference: SPR25Policy reviewed with minimal change, references and links checked and remain current. This policy will help staff with implementing a training plan and includes forms to apply for training and record who attended the various training courses.
Induction and Onboarding Policy and Procedure
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Reference: SPR24Policy reviewed with minimal change, references and links checked and remain current, a new form to record staff allergies had been added. This policy will guide staff with recruitment and retention which are such a vital part to get right for organisations, this policy should be reviewed by staff responsible for any part of the induction process.
Service User Contract
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Reference: SAR11This policy sets out the legal process for service user contracts. A new contract can now be located in the ‘Forms’ section of this policy and there is also a contract template for adaptation in the Resource Centre. A previous version of the contract will remain available in your QCS system for a period of 3 months and is called ‘SAR11L – LEGACY – Service User Contract’. It is strongly recommended that you begin to use this new contract as soon as possible. Please note that a significant number of new sections have been added to your system details questionnaire which require completion. It will be necessary for you to update these details to ensure that the information contained within this policy reflects your service.
Dignity, Respect and Choice Policy and Procedure
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Reference: SCR06This policy will support to maintain a person’s dignity, respect and choice whilst undertaking a service. It has been reviewed and updated with more reference to dignity and respect. An additional policy statement and procedural section are now included. Definitions have also been added. The title of the policy has also changed from ‘Choice Policy and Procedure’ to ‘Dignity, Respect and Choice Policy and Procedure’. References also checked to ensure they remain current.
Service User Fire Evacuation Policy and Procedure
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Reference: SCP04This policy outlines the need to risk assess and ensure fire evacuation procedures are in place. A PEEP template is available to complete as part of this policy. The policy has been reviewed with no significant content changes and references have been checked and updated.
Guidance on Registering a Care Service
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Reference: SRI01Policy reviewed with minimal change, references and links checked and remain current. This policy will help providers apply for a new registration of a service. Information is given on how to register a care service, whilst it is important information it won’t require immediate attention.
Service User Guide
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Reference: SAR12This policy will inform staff on what information should be included in the guide and an example Service User Guide is enclosed to use and adapt. It has been reviewed with minimal change, references and links checked and remain current.
Staff Handbook
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Reference: SPC08This policy will guide the relevant staff who recruit and induct new employees on the process to follow and the information that must be given prior to, and on commencement of, employment. It has been reviewed with minor content changes. References and links have been checked and remain current.
Capability Policy and Procedure
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Reference: SPP07This policy is one of the main policies governing the employee and employer relationship and ‘capability’ is one of the potentially fair reasons for dismissal under the Employment Rights Act. There is a process to follow which ensures that the reason for a dismissal is fair and also that the fair reason for dismissal has been reached after following a fair process, both of which are key to ensure that there is no claim for unfair dismissal. This policy relates to issues of capability which are not linked to lack of capability due to ill health. For guidance on ill health capability, you should follow the Sickness Absence Policy and Procedure. Policy has been reviewed with change to 5.4 and 5.5 and in the Forms section.
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