Policy Updates
Scotland - Registration - Supported Living
Absenteeism Policy and Procedure
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Reference: SPP01This policy, along with the Capability Policy and Procedure; Discipline Policy and Procedure and Grievance Policy and Procedure are equally important. This is one of the policies which covers the formal interaction between staff and management when there is a problem which needs to be addressed, and sets out an appropriate process for this which complies with the ACAS guidance on this subject.
Development Appraisal Policy and Procedure
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Reference: SPR01This policy will support management and staff on arranging and delivering appraisals to all staff. It signposts to the SSSC ‘Step into Leadership’ programme. The policy has been reviewed with minimal changes. References and links have been checked and remain current.
Access to Information Policy and Procedure
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Reference: SAC01This policy will guide staff on how to access information and what steps to take if individuals request information, adhering to best practice. It has been reviewed with minimal change. References and links have been checked and remain current.
Grievances Policy and Procedure
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Reference: SPP04This policy is one of the main policies governing the relationship between employees and their employers. It sets out a formal process that an employer is obliged to deal with. The policy has been reviewed with no significant changes made and references checked and updated.
Disclosure Scotland Code of Practice Policy and Procedure
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Reference: SPM14This policy will guide relevant staff who deal with the recruitment of staff about which roles require which level of PVG. The storage and disposal of such confidential information is paramount and this policy will direct staff on how to manage this. The policy now includes information on checking overseas staff.
Financial Viability Guidance
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Reference: SRI03This policy will guide the relevant staff on how to ensure the service maintains its financial viability and advice on measuring and discussing this on a monthly basis to ensure continued growth.
How to Register a Care Service Policy and Procedure
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Reference: SRI02This policy will help a prospective provider to register a new service with the Care Inspectorate. It has been reviewed with minimal changes, references and links have been checked and remain current.
Unable to Attend Workplace Policy and Procedure
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Reference: SPA09The policy has been updated to make reference to furlough and explain why it is not relevant to this policy. This policy governs what steps should be taken and what considerations are taken into account when deciding if it is too dangerous for an employee to attend work due to adverse weather or other external factors out of the employee’s control.
Service User Personal Planning Policy and Procedure
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Reference: SCP20This policy will support staff to develop person centred care plans in partnership with the service user. There are many resources which will guide them on using best practice. The policy has been review with minimal changes, references and links checked and remain current.
Service User Guide
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Reference: SAR12The Service User Guide has been fully revised and updated to reflect Data Protection, Accessible Information and additional information on complaints. Revised information on withdrawal of services to bring the Service User Guide in line with policy. A significant number of new custom fields have been included to ensure the document is bespoke. QCS System details will need to be up to date to make sure that all custom fields are fully reflected. Providers must read and adapt the Service User Guide where required, to ensure that it fully reflects their service.
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