Policy Updates

Scotland - Residential Services

Document Modified Date: 19/02/2019 14:34

Catering Policy and Procedure

Residential Services Catering Services Region: | Reference: SKC02

Policy converted into new format. It consolidates all catering related policies and procedures and is the overarching policy that guides staff to the content and location of the vast range of resources, tools and documentation to provide food safely.

Document Modified Date: 19/02/2019 14:34

Catering Policy and Procedure

Residential Services Catering Services Region: | Reference: SKC02

Policy converted into new format. It consolidates all catering related policies and procedures and is the overarching policy that guides staff to the content and location of the vast range of resources, tools and documentation to provide food safely.

Document Modified Date: 19/02/2019 14:34

Fire Alarm Response Policy and Procedure

Residential Services Risk Assessment & Safety Region: | Reference: SMR02

Converted into new QCS policy format. Legislation and best industry practice reviewed and updated.

Document Modified Date: 19/02/2019 14:34

Water Temperature Policy and Procedure

Residential Services Equipment Region: | Reference: SME06

Policy reviewed in line with changes to legislation and stakeholder requirement and updated into the new QCS format.

Document Modified Date: 19/02/2019 14:07

Catering Management Protocol

Quality Assurance Residential Services Quality Assurance Region: | Reference: SQK02

Review of current policy into the new format, updated current best industry standards and added additional content where required to ensure compliance.

Document Modified Date: 19/02/2019 14:06

Maintenance Management Protocol

Quality Assurance Residential Services Quality Assurance Region: | Reference: SQM02

Updated into the new QCS format. The policy describes the process to be undertaken when maintaining the premises and clearly details the actions that need to be taken when issues are reported.

Document Modified Date: 19/02/2019 14:05

Housekeeping Management Policy and Procedure

Quality Assurance Residential Services Quality Assurance Region: | Reference: SQH03

Policy reviewed and converted into the new QCS format. Forms have been amended and further copies added that can be personalised to the needs of the service. This policy was previously called Housekeeping Management Protocol.

Document Modified Date: 19/02/2019 14:04

Housekeeping Policy and Procedure

Residential Services Cleaning Region: | Reference: SSC05

Policy converted into new QCS format. This policy links in with the Infection Control Standards for Adult Care Homes: Final Standards and acts as the overarching policy for the suite of policies, resources and toolkits available to support a clean safe environment. The procedures have been extended to provide further clarity as well as being supplemented with further references and resources.

Document Modified Date: 07/01/2019 15:21

Lifts and Hoists Policy and Procedure

Residential Services Equipment Region: | Reference: SME03

Policy converted to new QCS format with the inclusion of further LOLER information. This policy now includes resources and further reading to enhance knowledge.

Document Modified Date: 26/11/2018 10:33

Catering Communication and Action Policy and Procedure

Residential Services Catering Services Region: | Reference: SKC01

Policy converted to new QCS format. This policy sets out to streamline communication between staff and the catering team. It relates to Service User feedback. The attached form now includes an outcome section to identify actions taken in response to requests made.

Join over 53,000+ users already using the QCS Management System!
Start Free Trial
Back to Top

Register here for your FREE TRIAL

  • Try our unique Management System, or any of our individual packs
  • PLUS! Gain FREE trial access to our Mock Inspection Toolkit
  • Over 2,300+ pages of easy to use guidance and 300+ policies & procedures

Simply fill out the form below and get full access for 24 hours to a QCS Management System of your choice.

Start FREE Trial Click here