Policy Updates
Scotland - Residential Services
Legionella Policy and Procedure
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Reference: SME02This policy will inform staff on Legionella. Whilst it is not known to transfer from person to person, nonetheless can have an impact on business operations in that resources are diverted to the risk at hand. Staff who get legionella impact the business due to their unavailability. From a customer/resident relationship is the blame culture in which the client has a duty of care.
Maintenance Policy and Procedure
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Reference: SMB03This policy details the maintenance procedures for a service to follow. It has been reviewed and the procedure updated to reflect “Hot works” and “Permit to Works” with additional bits of information. There is also reference to working safely, barriers and locking off areas, making the area safe, cleaning up and removing tools after completion or away from the work. A Permit to Work template has also been provided in the Forms section.
Media Handling Policy and Procedure
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Reference: SAC23New: This is a new policy. COVID-19 has raised the profile of social care within the media. This policy and procedure will support and protect the business in the event of a media enquiry and ensure that staff are aware of their roles and responsibilities. 3 fact sheets are available in the Resource Centre that support this policy. Please note that a new section has been added to your system details requiring you to state the name of the person in your business responsible for managing media enquiries. Please update your system details to ensure that the information contained within the policy reflects your service.
Supply of Service User’s Own Food Policy and Procedure
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Reference: SKC08This policy will guide service users, relatives and staff on how to manage food items being brought into the service.
Fire Safety Policy and Procedure
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Reference: SMR10Policy reviewed with no significant changes and references checked and updated.
Food Storage Temperatures Policy and Procedure
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Reference: SKC05Policy reviewed with no significant changes and references checked and updated.
Personal Hygiene Policy and Procedure
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Reference: SKH06This policy outlines the personal hygiene requirements for staff, including in relation to appearance and what should be worn for specific tasks, such as food hygiene. This policy has been reviewed with no significant changes and the references checked and updated.
Maintenance Communication and Action Policy and Procedure
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Reference: SMB02Policy reviewed with no significant changes and references checked and updated.
Visiting Contractors Policy and Procedure
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Reference: SMB06Policy reviewed with no significant changes and references checked and updated.
Catering Policy and Procedure
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Reference: SKC02Policy converted into new format. It consolidates all catering related policies and procedures and is the overarching policy that guides staff to the content and location of the vast range of resources, tools and documentation to provide food safely.
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