Policy Updates

Scotland - Safeguarding - Domiciliary Care

Document Modified Date: 20/12/2019 16:11

Whistleblowing Policy and Procedure

Human Resources Miscellaneous Region: | Reference: SPM11

This policy outlines the procedure to follow if a person wishes to ‘whistleblow’ and raise a concern about a wrongdoing in their workplace.  It has been updated to include procedures on how to ensure compliance with The Regulatory Reform (Scotland) Act 2014 which imposed a new personal liability on co-workers who victimise or harass whistleblowers as well as vicarious liability on the part of their employers.

Document Modified Date: 19/12/2019 16:27

Care Communication and Information Policy and Procedure

Quality Assurance Care Management Quality Assurance Region: | Reference: SQC16

Scheduled review of the policy undertaken and new reference added to the Further Reading section. This policy has been merged with the Administration Communication and Action Policy and Procedure which has been archived. New procedural sections have been added as a result of the merger and the form has been updated. References checked to ensure that they remain current.

Document Modified Date: 18/12/2019 15:41

Participation Policy and Procedure

Care Management Rights & Abuse Region: | Reference: SCR13

Policy reviewed with no significant changes and references checked and updated.

Document Modified Date: 10/12/2019 15:58

End of Life Personal Planning Policy and Procedure

Care Management Rights & Abuse Region: | Reference: SCR23

Policy reviewed with no significant changes and references checked and updated.

Document Modified Date: 10/12/2019 12:31

Pressure Ulcer Prevention and Management Policy and Procedure

Care Management Care Practice Region: | Reference: SCC96

Policy reviewed with no significant changes and references checked and updated.

Document Modified Date: 29/11/2019 09:25

SSSC Code of Practice for Workers and Employers Policy and Procedure

Human Resources Recruitment, Induction and Training Region: | Reference: SPR03

Policy reviewed with no significant changes and references checked and updated.

Document Modified Date: 28/11/2019 11:07

Lone Working Policy and Procedure

Health and Safety Health & Safety Region: | Reference: SPM12

Policy reviewed with no significant changes and references checked and updated.

Document Modified Date: 22/11/2019 16:28

Privacy Policy and Procedure

Care Management Rights & Abuse Region: | Reference: SCR24

Policy reviewed with no significant changes and references checked and updated.

Document Modified Date: 11/11/2019 13:13

Complex Behaviour Policy and Procedure

Care Management Risk Assessment and Personal Planning Region: | Reference: SCP05

The policy has been reviewed to ensure that the policy and procedure, references and terminology reflect up-to-date theory and thinking about complex behaviours. This policy is been merged with the De-escalation Policy and Procedure as it is recognised that this is a fundamental strategy for supporting behaviours that may challenge. The De-escalation Policy and Procedure has been archived. New resources have been added to support staff who are working with people who may present with behaviours that may challenge.

Document Modified Date: 07/11/2019 15:45

Complaints, Suggestions and Compliments Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: SQQ03

This policy outlines the procedure to follow in relation to complaints, suggestions and compliments that are received within the company. It has been reviewed with no significant changes and references checked and updated.

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