Policy Updates

Scotland - Supported Living - Dementia Centre

Document Modified Date: 21/10/2021 15:11

Mock Inspection – Key Question 1 – Support and Wellbeing

Mock Inspection Toolkit Mock Inspection Toolkit Region: | Reference: SMISL01

This policy will support the provider understand the Key Question – How well do we support people’s wellbeing? It will also help with the quality assurance process. Policy reviewed with minimal change, references and links checked and remain current.

Document Modified Date: 21/10/2021 14:48

Service User Guide

Administration Registration & Compliance - Administration Region: | Reference: SAR12

Policy reviewed with minimal change, references and links checked and remain current. This policy will inform staff on what information should be included in the guide and an example Service User Guide is enclosed to use and adapt.

Document Modified Date: 19/10/2021 19:47

Right to Work Checks Policy and Procedure

Human Resources Absence, Holidays and Sickness Region: | Reference: SPR16

The policy has been updated to reference the extension of modified Right to Work Checks due to COVID-19, and also to include further guidance on the steps employers should be taking following the end of the EU Settlement Scheme.
Customers should read this policy alongside the latest government guidance which is referenced in it as this guidance is being updated frequently.

Document Modified Date: 19/10/2021 18:02

Electrical Safety Policy and Procedure

Health and Safety Residential Services Region: | Reference: SMR06

This policy details the processes in place for managing electrical systems and equipment. It has been reviewed with minor amendments. Definitions have been clarified, including updating PAT information. References to the COSHH Regulations have been removed. An additional procedure section makes reference to the requirement for action on safety-critical defects following the EICR.

Document Modified Date: 14/10/2021 17:31

Risk Taking Policy and Procedure

Care Management Rights & Abuse Region: | Reference: SCR19

Risk taking is central to experiencing good outcomes, this policy will support staff to help individuals take informed risk. Policy reviewed with minimal change, references and links checked and remain current.

Document Modified Date: 14/10/2021 17:28

Record Keeping Policy and Procedure

Administration Business Operations Region: | Reference: SAB19

Policy reviewed with minimal change, references and links checked and remain current. This policy will support staff with record keeping to ensure excellent communication is kept whilst maintaining confidentiality.

Document Modified Date: 14/10/2021 17:10

Vehicle Insurance Policy and Procedure

Administration Business Operations Region: | Reference: SAB25

It is important that relevant staff are fully aware of the process of using vehicles for work. This policy will outline the safety measures to consider when using vehicles for work. Policy reviewed with minimal change, references and links checked and remain current.

Document Modified Date: 14/10/2021 14:23

Supporting Service Users During Adverse Weather Policy and Procedure

Administration Business Operations Region: | Reference: SAB36

This policy will inform staff on the various ways they can support people during adverse weather, and how to implement measures of safety and informed choice. Policy reviewed with minimal change and references checked.

Document Modified Date: 14/10/2021 14:17

Service User Communication with Organisation Policy and Procedure

Care Management Rights & Abuse Region: | Reference: SCR27

Communication is at the heart of a good service, and the improvement tool in Further Reading will aid managers. The policy has been reviewed with minimal change, references and links checked and remain current.

Document Modified Date: 14/10/2021 14:08

Computer, Email and Internet Usage Policy and Procedure

Administration Business Operations Region: | Reference: SAB07

Policy reviewed with minimal change, references and links checked and remain current. This policy will guide staff on keeping safe and maintaining confidentiality when using a variety of communication methods. Staff should familiarise themselves with the guidance on use of social media within this policy.

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