Policy Updates

Scotland - Supported Living

Document Modified Date: 26/11/2018 10:33

Receipt of Delivered Goods Policy and Procedure

Administration Finance Region: | Reference: SAF08

Converted to new QCS format. The policy provides details around expectations when receiving goods into the service in line with recommendations and requirements. The policy now references the need for providers to review suppliers’ supply chains to ensure compliance with modern slavery requirements and demonstrate robust corporate social responsibility.

Document Modified Date: 26/11/2018 10:33

Personal Hygiene Policy and Procedure

Residential Services Hygiene Region: | Reference: SKH09

Policy reviewed and converted to the new QCS format. This policy sets out the standards expected of staff in relation to personal presentation when representing the Service.

Document Modified Date: 26/11/2018 10:33

National Care Standards Guide – Prospective Service Users Policy and Procedure

Administration Registration & Compliance Region: | Reference: SAR31

Converted policy into new QCS format and also updated to reflect the regulatory changes from the National Care Standards to the new Health and Social Care Standards.

Document Modified Date: 26/11/2018 10:31

Fair Access, Diversity and Inclusion Policy and Procedure

Quality Assurance Care Management Quality Assurance Region: | Reference: SQC05

Minor changes to strengthen messages about fair access, diversity and inclusion. Policy converted to the new QCS format.

Document Modified Date: 26/11/2018 10:31

Statement of Account Policy and Procedure

Administration Finance Region: | Reference: SAF04

This policy relates to Statements of Account for Service Users. The Policy has been reviewed and converted to new QCS format. Some further explanation provided with procedural aspects of the Statement of Account.

Document Modified Date: 25/09/2018 07:23

Key Worker Policy and Procedure

Quality Assurance Care Management Quality Assurance Region: | Reference: SQC07

Policy revised and updated into the new QCS policy format. Underpinning knowledge, further reading, and key facts have been added to help to ensure that Service Users receive a consistent, high-quality service.

Document Modified Date: 25/09/2018 07:23

Promoting Independence with Continence Policy and Procedure

Care Management Care Practice Region: | Reference: SCC77

Policy updated to the new QCS format and reviewed to reflect new further reading resources. The Bristol Stool Chart has been added.

Document Modified Date: 25/09/2018 07:23

Communication Policy and Procedure

Administration Communications Region: | Reference: SAC04

Policy converted to new QCS format. Updates to legislation made, further reading added and an addition to procedures, including the addition of QCS app, grading, emergency communications, duty of candour and public communications.

Document Modified Date: 25/09/2018 07:22

Bi-Polar Disorder Policy and Procedure

Care Management Care Practice Region: | Reference: SCC43

This policy has been updated to reflect the requirements of the new QCS format, and references have been updated.

Document Modified Date: 25/09/2018 07:22

Depression Policy and Procedure

Care Management Care Practice Region: | Reference: SCC46

A new policy to provide individualised safe and supportive care for people with a diagnosis of depression or people who may be depressed.

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