Wales - Care Home
Policy updated to the new QCS format. Reviewed the focus from ‘meetings’ to the wider use of action planning including responses to CIW reports and updated the Form template.
Policy reviewed and amended to reflect changes in current legislation and best practice. Updated to the new QCS format and reflecting the regulators’ and other stakeholder requirements.
Policy reviewed in line with changes to legislation and stakeholder requirement and updated to the new QCS format.
Policy converted to the new QCS format and now includes references, further reading and some further procedural requirements.
Updated to the new QCS format. The policy describes the process to be undertaken when maintaining the premises and clearly details the actions that need to be taken when issues are reported.
Policy converted to new QCS format. This policy sets out to streamline communication between staff and the Catering Team. It relates to Individual feedback. The attached form now includes an outcome section to identify actions taken in response to requests made.
Policy converted to the new QCS format. This policy has developed to provide further guidance with the Discharge Pack as well as discussing how to support effective discharge. Policy includes training and education expectations as well as how review of the discharge experiences forms part of the quality assurance programme.
Policy converted to the new QCS format and updated to reflect the changes as a result of the Policing and Crimes Act 2017 that affect the Deprivation of Liberty Safeguards. This policy also has a new reference code, previously it was WCC76.
Policy converted to the new QCS format. Enhanced procedures now in place that emphasise the responsibilities of designated staff completing audits.
Policy converted to the new QCS format. Procedures have been modified to include staff responsibility and to reference the Government’s cold weather and heatwave plans. Additional resources are available to supplement this policy and support staff understanding.