Policy Updates

Wales - Domiciliary Care

Document Modified Date: 19/02/2019 14:34

Administration Communication and Action Policy and Procedure

Administration Communications Region: | Reference: WAC02

Policy converted to the new QCS format. This policy sets out to streamline communication between staff and the Administration Team. It relates to Individuals’ feedback. The attached form now includes an outcome column to identify actions taken in response to requests made.

Document Modified Date: 19/02/2019 14:34

Register of Other Interests Policy and Procedure

Administration Business Operations Region: | Reference: WAB16

Policy converted to new QCS format with the addition of best practice standards.

Document Modified Date: 19/02/2019 14:34

Register of Other Interests Policy and Procedure

Administration Business Operations Region: | Reference: WAB16

Policy converted to new QCS format with the addition of best practice standards.

Document Modified Date: 19/02/2019 14:32

Statement of Account Policy and Procedure

Administration Finance Region: | Reference: WAF04

This policy relates to Statements of Account for Individuals. The policy has been reviewed and converted to new QCS format. Some further explanation is provided around the procedural aspects of the Statement of Account.

Document Modified Date: 19/02/2019 14:31

Supporting Independence with Holidays Policy and Procedure

Care Management Care Practice Region: | Reference: WCC109

Updated to new QCS format. References included and there is an emphasis on accessible information and the audit of finances. This policy replaces policy WCC74.

Document Modified Date: 19/02/2019 14:31

Supporting Independence with Holidays Policy and Procedure

Care Management Care Practice Region: | Reference: WCC109

Updated to new QCS format. References included and there is an emphasis on accessible information and the audit of finances. This policy replaces policy WCC74.

Document Modified Date: 19/02/2019 14:07

Resuscitation Policy and Procedure

Care Planning Admission Risk Assessment Region: | Reference: WCP27

Updated to include Anaphylaxis, cross infection and the resuscitation of staff. This policy has been converted to the new QCS format. For Domiciliary Care and Supported Living Clients, this policy supersedes policy WCP07.

Document Modified Date: 19/02/2019 14:07

Individual Communication with Organisation Policy and Procedure

Care Management Rights & Abuse Region: | Reference: WCR27

Updated and expanded information in the new QCS format. More information given on communicating information and ensuring that Individuals are supported to communicate.

Document Modified Date: 19/02/2019 14:07

Late and Missed Visits Policy and Procedure

Care Management Care Practice Region: | Reference: WCC44

Policy converted to the new QCS format with additional content added to ensure that there is a clear link between human rights and late and missed calls.

Document Modified Date: 19/02/2019 14:07

Personal Shopping Policy and Procedure

Care Management Care Practice Region: | Reference: WCC45

Policy updated to the new QCS format with the inclusion of references to data protection legislation.

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