Policy Updates
Wales - Mental Health
CIW Quick Start Guidance Policy and Procedure
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Reference: WRI01This policy, which has been converted to the new QCS format, assists services to be in a continual state of readiness for baseline and focused inspections. It also sets guidelines for dealing with Notices of Non-Compliance, and states ways in which all staff and Individuals can use the inspection process constructively to bring about service improvements.
Fire Equipment Policy and Procedure
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Reference: WMR03Policy converted into the new QCS format and updated to reflect changes in best practice and stakeholder holder requirements.
Monitoring of Business Performance Policy and Procedure
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Reference: WAC12The policy has been converted to the new QCS format. Monitoring of business performance is a regulatory requirement and vital to allow both the manager and provider to have an insight into the functioning of the home. This policy details the framework for monitoring and provides guidance on completion of the associated templates that are attached to the policy.
Monitoring of Business Performance Policy and Procedure
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Reference: WAC12The policy has been converted to the new QCS format. Monitoring of business performance is a regulatory requirement and vital to allow both the manager and provider to have an insight into the functioning of the home. This policy details the framework for monitoring and provides guidance on completion of the associated templates that are attached to the policy.
Health and Safety Training Policy and Procedure
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Reference: WHS05This policy has been converted to the new QCS format with additional information and references added. Links have also been provided to clarify the legal stance and business reasons for training.
Administration Communication and Action Policy and Procedure
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Reference: WAC02Policy converted to the new QCS format. This policy sets out to streamline communication between staff and the Administration Team. It relates to Individuals’ feedback. The attached form now includes an outcome column to identify actions taken in response to requests made.
Administration Communication and Action Policy and Procedure
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Reference: WAC02Policy converted to the new QCS format. This policy sets out to streamline communication between staff and the Administration Team. It relates to Individuals’ feedback. The attached form now includes an outcome column to identify actions taken in response to requests made.
Monitoring of Business Performance Policy and Procedure
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Reference: WAC12The policy has been converted to the new QCS format. Monitoring of business performance is a regulatory requirement and vital to allow both the manager and provider to have an insight into the functioning of the home. This policy details the framework for monitoring and provides guidance on completion of the associated templates that are attached to the policy.
Personal Hygiene Policy and Procedure
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Reference: WKH06Policy converted to the new QCS format, setting out the standards expected of staff in relation to personal presentation when representing the service.
Catering Policy and Procedure
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Reference: WKC02Policy converted to new format. It consolidates all catering related policies and procedures and is the overarching policy that guides staff to the content and location of the vast range of resources, tools and documentation to provide food safely.
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