Pandemic Policy and Procedure

COVID-19 Hub Health and Safety COVID-19 Region: | Reference: WHS14

Policy reviewed, updated and adapted to more accurately reflect the current position with regard to COVID-19. Policy highlights other policy areas that are relevant to support a pandemic. It is not sufficient to rely on this policy to manage the implications of COVID-19. There is a clearer separation between Flu and COVID -19.

Harassment Policy and Procedure

Human Resources Equality and Human Rights Region: | Reference: WPE01

This policy governs the interactions between employees and when complaints from employees may amount to bullying or harassment. If there is a potential bullying or harassment complaint, this policy also sets out the process to follow in dealing with this complaint.

This will be applicable across all employees and all sectors from top to bottom of an organisation. The implications for an employer for failure to protect staff adequately from bullying and harassment can be threefold: breach of the Equality Act, breach of the Protection from Harassment Act and breach of Health and Safety legislation.

The policy has been amended to include specific reference to the Human Rights Act, in particular Article 8 where there is a crossover between this and the Equality Act.

The procedure section has been updated to ensure clarity and a new definition of aggrieved employee has been inserted. The references have been updated and additional underpinning knowledge from the Equality and Human

Care Communication and Information Policy and Procedure

Quality Assurance Care Management Quality Assurance Region: | Reference: WQC03

Policy updated to reflect the issues of COVID-19 and the need to ensure that communication processes are robust, clear and timely.

Management Meetings Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: WQQ07

This policy outlines the approach to take in relation to management meetings and has a variety of templates available within it. It has been reviewed and references updated. Minor changes to wording, and now includes reference to the need to arrange remote meetings when not possible to meet face to face.

Legionella Policy and Procedure

Health and Safety Residential Services Region: | Reference: WME02

Policy reviewed and updated. Now includes reference to COVID-19 and the risks associated with legionella, also added the relevant CIW line of enquiry to support understanding of how policy can inform inspections.

Personal Protective Equipment (PPE) Policy and Procedure

COVID-19 Hub Health and Safety COVID-19 Region: | Reference: WHS18

Policy updated, reviewed and simplified to reflect the latest guidance regarding the use of PPE. Now includes reference to the need for an Infection Prevention and Control Lead, the changes to shielding processes and the requirements regarding the wearing of masks.

Coronavirus Policy and Procedure

COVID-19 Hub Health and Safety COVID-19 Region: | Reference: WHS15

This policy has been reviewed and updated to reflect the change in social distancing rules. Sections have been substantially amended and links to national guidance embedded within the document to make it easier for staff to find the guidance required.

Sharps and Needlestick Policy and Procedure

Health and Safety Health & Safety Region: | Reference: WCC23

This policy will support staff to ensure that needles and other sharps are managed safely within a service. It has been reviewed and updated, and now includes reference to the need to report certain sharps injuries to RIDDOR.

Anti-Bribery Policy and Procedure

Administration Business Operations Region: | Reference: WAB18

Policy has been reviewed and amended slightly to reflect the risk to the client (not just the individual). A letter has been added into the forms section to be issued when authorising the offer of a gift/hospitality. Government guidance and recommendations from ACAS have been added into further reading, references have been reviewed and updated.

Accessible Information Standards Policy and Procedure

Care Management Care Practice Region: | Reference: WCR63

Policy updated to include a new policy statement on the accessibility regulations. References have also been added in relation to this.