Wales - Quality Assurance - Domiciliary Care
This policy provides guidance on how to retain staff and ensure they are supported at a service. It has been reviewed with minimal changes and references updated to ensure they remain current.
Policy updated to improve usability, with additional definition and procedural text added. Updates have also been made to the Hazard Analysis Table within the Forms section which staff should familiarise themselves with.
Policy reviewed and references updated. Policy now includes reference to Duty of Candour and the need to follow the regulation governing Duty of Candour.
This policy will guide staff on the processes to follow to ensure that an excellent standard of cleanliness and hygiene is maintained in the service. COVID-19 guidance has been added for housekeeping staff to follow during the pandemic.
This policy details the quality meeting process; what these are and what should be discussed during a quality meeting. It has been reviewed with no significant changes and references checked and updated.
This policy will guide staff on the provider’s quality assurance strategy and how to implement this. It has been reviewed with no significant changes and references have been updated to ensure they remain current.
This policy details the effective administration systems and processes that need to be in place within the service. It has been reviewed with no significant changes and references checked and updated.
This policy outlines the role of the Named Nurse, who may oversee an individual’s care package. The policy has been reviewed with relevant Care Inspectorate Wales (CIW) Lines of Enquiry now referenced to highlight how the policy will support, and provide evidence that, any CIW criteria is addressed. In addition, all references in the policy have been checked and updated.
Policy reviewed with no significant changes and references checked and updated.
This policy details the management meeting process to adopt to ensure continuous improvement across the service. It has been reviewed with minor content changes. Forms updated and further reading resources added.