Wales - Quality Assurance - Domiciliary Care
This policy provides guidance on conducting management meetings within a service. It has been reviewed with minor content changes and information added in relation to COVID-19. An additional reference has also been added and existing ones checked to ensure they remain current.
This policy will support the process where employees are considering retirement. It has been reviewed with 2 new documents added to the ‘Forms’ section. References have been checked and updated.
This policy has been updated to reflect the Winter protection plan for health and social care 2020 to 2021 from the Welsh Government. The policy has been simplified to support providers to create plans more easily. A new templated business continuity plan has been added which includes key themes. The template needs a full review and customising by the service and any local themes need to be included. Additional templates on individual priority need categorisation added. Impact raised to critical to reflect the need to have plans in place asap.
This policy outlines the protocol to follow in relation to management structures and having contingency plans in place. It has been reviewed with minimal change. References have been checked and remain current.
This policy provides guidance on how to retain staff and ensure they are supported at a service. It has been reviewed with minimal changes and references updated to ensure they remain current.
Policy reviewed and references updated. Policy now includes reference to Duty of Candour and the need to follow the regulation governing Duty of Candour.
This policy will guide staff on the processes to follow to ensure that an excellent standard of cleanliness and hygiene is maintained in the service. COVID-19 guidance has been added for housekeeping staff to follow during the pandemic.
This policy details the quality meeting process; what these are and what should be discussed during a quality meeting. It has been reviewed with no significant changes and references checked and updated.
This policy will guide staff on the provider’s quality assurance strategy and how to implement this. It has been reviewed with no significant changes and references have been updated to ensure they remain current.
This policy details the effective administration systems and processes that need to be in place within the service. It has been reviewed with no significant changes and references checked and updated.