Policy Updates

Wales - Quality Assurance - Domiciliary Care

Document Modified Date: 19/02/2019 14:34

Care Communication and Information Policy and Procedure

Quality Assurance Care Management Quality Assurance Region: | Reference: WQC03

Policy reviewed and updated to the new QCS format. Some new referencing and procedure statements added to the existing body of the policy.

Document Modified Date: 19/02/2019 14:07

Catering Management Protocol Policy and Procedure

Quality Assurance Catering Services Quality Assurance Region: | Reference: WQK02

Policy reviewed and converted to the new QCS format. Current best industry standards updated and additional content added, where required, to ensure compliance.

Document Modified Date: 19/02/2019 14:06

Action Planning Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: WQQ01

Policy updated to the new QCS format. Reviewed the focus from ‘meetings’ to the wider use of action planning including responses to CIW reports and updated the Form template.

Document Modified Date: 19/02/2019 14:06

Maintenance Management Policy and Procedure

Quality Assurance Maintenance Services Quality Assurance Region: | Reference: WQM02

Updated to the new QCS format. The policy describes the process to be undertaken when maintaining the premises and clearly details the actions that need to be taken when issues are reported.

Document Modified Date: 19/02/2019 14:05

Auditing Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: WQQ02

Policy converted to the new QCS format.  Enhanced procedures now in place that emphasise the responsibilities of designated staff completing audits.

Document Modified Date: 19/02/2019 14:04

Housekeeping Management Policy and Procedure

Quality Assurance Hotel Services Quality Assurance Region: | Reference: WQH03

Policy reviewed and converted to the new QCS format. Forms have been amended and further copies added that can be personalised to the needs of the service.

Document Modified Date: 29/01/2019 16:57

Management Meetings Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: WQQ08

Policy converted into new QCS format. Procedure and policy body enhanced and referenced to current legislation. Agenda updated.

Document Modified Date: 13/12/2018 10:20

Quality Meetings Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: WQQ11

Policy converted to new QCS format. The theme of this policy is to promote the Quality Meetings as a means of solution finding and driving for continuous improvement. Not to be confused with the staff meeting, this format empowers staff to focus on key performance areas, work as a team and identify actions for achieving success.

Document Modified Date: 05/12/2018 12:26

Management Meetings Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: WQQ07

Policy converted to new QCS format. Procedure and policy body enhanced and refers to current legislation. Agenda and Action Plan remain unchanged.

Document Modified Date: 26/11/2018 10:33

Quality and Quality Assurance Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: WQQ10

Policy converted to the new QCS format with the addition of the Healthcare Quality Improvement Partnership document (released May 2017) ‘Social Care Audit Guidance’ as well as some general additions across the policy.

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