Wales - Quality Assurance - Domiciliary Care
This policy discusses how the service will create a safe environment for individuals, staff, professionals and visitors through a well-organised system. It includes roles and responsibilities of key staff and procedures for effective maintenance management. The policy has been reviewed with minor amendments only for ease of reading. References checked and remain current.
Policy reviewed with no significant changes and references checked and updated.
This policy outlines the protocol to follow in relation to management structures and having contingency plans in place. It has been reviewed with minor content changes. References updated.
The policy has been reviewed as part of an annual review. Minor changes have been made and the references updated. Additional information has been added to the ‘Further Reading’ section.
Policy updated to the new QCS format. Reviewed the focus from ‘meetings’ to the wider use of action planning including responses to CIW reports and updated the Form template.
This policy has been reviewed and converted into the new QCS policy format. It has evolved to now include organisational structure and delegation in management as well as detailing line management standards and regulatory notifications in the unlikely event of a home manager absence.
This document has been updated to amend ‘Nominated Person’ to ‘Responsible Individual’, in line with best practice, and has been updated for minor amendments to terminology. Also, provisions have been included for occasions when the Welsh Language may be ‘Essential’ or ‘Desirable’.
Updated to be more in line with current government strategies on mental health.