Policy Updates

Wales - Quality Assurance - Mental Health

Document Modified Date: 13/12/2019 09:25

Management and Prevention of Violence at Work Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: WQQ06

Policy reviewed with no significant changes and references checked and updated.

Document Modified Date: 02/12/2019 10:13

Maintenance Management Policy and Procedure

Quality Assurance Maintenance Services Quality Assurance Region: | Reference: WQM02

This policy discusses how the service will create a safe environment for individuals, staff, professionals and visitors through a well-organised system. It includes roles and responsibilities of key staff and procedures for effective maintenance management. The policy has been reviewed with minor amendments only for ease of reading. References checked and remain current.

Document Modified Date: 28/11/2019 16:43

Key Worker Policy and Procedure

Quality Assurance Care Management Quality Assurance Region: | Reference: WQC07

Policy reviewed with no significant changes and references checked and updated.

Document Modified Date: 27/11/2019 15:33

General Management Protocol Policy and Procedure

Quality Assurance Care Management Quality Assurance Region: | Reference: WQA05

This policy outlines the protocol to follow in relation to management structures and having contingency plans in place. It has been reviewed with minor content changes. References updated.

Document Modified Date: 20/11/2019 15:16

Staff Retention Policy and Procedure

Quality Assurance Human Resources Quality Assurance Region: | Reference: WQP04

This policy outlines the retention process to take in relation to a providers’ staffing levels. The policy has been reviewed with minor content changes. References updated to check they remain current.

Document Modified Date: 21/10/2019 11:02

Management Meetings Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: WQQ07

Policy reviewed with no significant changes and references checked and updated.

Document Modified Date: 21/10/2019 10:30

Care Communication and Information Policy and Procedure

Quality Assurance Care Management Quality Assurance Region: | Reference: WQC03

Policy reviewed with no significant changes and references checked and updated.

Document Modified Date: 13/08/2019 09:37

Retirement Policy and Procedure

Human Resources Miscellaneous Region: | Reference: WPM05

The policy has been reviewed as part of an annual review. Minor changes have been made and the references updated. Additional information has been added to the ‘Further Reading’ section.

Document Modified Date: 19/02/2019 14:06

Action Planning Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: WQQ01

Policy updated to the new QCS format. Reviewed the focus from ‘meetings’ to the wider use of action planning including responses to CIW reports and updated the Form template.

Document Modified Date: 25/09/2018 07:24

General Management Protocol Policy and Procedure

Quality Assurance Care Management Quality Assurance Region: | Reference: WQA05

This policy has been reviewed and converted into the new QCS policy format. It has evolved to now include organisational structure and delegation in management as well as detailing line management standards and regulatory notifications in the unlikely event of a home manager absence.

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