Policy Updates

Wales - Registration - Care Home

Document Modified Date: 24/02/2021 11:43

Staff Rota Policy and Procedure

Human Resources Miscellaneous Region: | Reference: WPM09

This policy will demonstrate the requirement to plan for the staff rota to ensure that individuals have enough staff with the correct skills to support them. It has been reviewed and now includes a section regarding COVID-19 and the implications for rota development.

Document Modified Date: 23/02/2021 16:40

DBS/Disclosure Policy and Procedure

Human Resources Recruitment, Induction and Training Region: | Reference: WPR04

This policy has been updated to merge both the DBS/Disclosure Policy and Procedure and the Recruitment of Ex-Offenders Policy and Procedure to ensure clarity and avoid any crossover. The policy also now includes the new position on DBS filtering. This policy governs how and when an employer needs to carry out a DBS check along with the categories of employee who should be subject to a DBS check from a regulatory perspective.

Document Modified Date: 03/02/2021 11:38

Individual Contract

Administration Registration & Compliance - Administration Region: | Reference: WAR08

This policy sets out the legal process for Individual contracts. A new contract can now be located in the ‘Forms’ section of this policy and there is also a contract template for adaptation in the Resource Centre. A previous version of the contract will remain available in your QCS system for a period of 3 months and is called ‘WAR08L – LEGACY – Individual Contract’. It is strongly recommended that you begin to use this new contract as soon as possible. Please note that a significant number of new sections have been added to your system details questionnaire which require completion. It will be necessary for you to update these details to ensure that the information contained within this policy reflects your service.

Document Modified Date: 29/01/2021 17:09

Menu Choice Policy and Procedure

Residential Services Catering Services Region: | Reference: WKC07

Policy to define the process for menu planning, and the expected content of menus. Policy updated to reflect COVID-19 and the need to limit communal activity, references have also been updated and expanded to fully reflect latest guidance for Wales.

Document Modified Date: 27/01/2021 16:29

Dignity, Respect and Choice Policy and Procedure

Care Management Rights & Abuse Region: | Reference: WCR06

This policy will support to maintain a person’s dignity, respect and choice whilst undertaking a service. It has been reviewed and updated to include more clear reference to dignity and respect, with an added policy statement and procedural section now included. Definitions and further reference to dignity and respect also included. Title of the policy has also changed from ‘Choice Policy and Procedure’ to ‘Dignity, Respect and Choice Policy and Procedure’. References also checked to ensure they remain current.

Document Modified Date: 02/12/2020 16:48

Maintenance Management Policy and Procedure

Quality Assurance Maintenance Services Quality Assurance Region: | Reference: WQM02

Policy reviewed and updated to include reference to COVID-19 and the implications for maintenance of the service. This policy will guide staff on the maintenance process to ensure safety and upkeep of the service.

Document Modified Date: 27/11/2020 14:51

Capability Policy and Procedure

Human Resources Performance & Discipline Region: | Reference: WPP07

This policy is one of the main policies governing the employee and employer relationship and ‘capability’ is one of the potentially fair reasons for dismissal under the Employment Rights Act. There is a process to follow which ensures that the reason for a dismissal is fair and also that the fair reason for dismissal has been reached after following a fair process, both of which are key to ensure that there is no claim for unfair dismissal. This policy relates to issues of capability which are not linked to lack of capability due to ill health. For guidance on ill health capability, you should follow the Sickness Absence Policy and Procedure. The policy has been reviewed with Welsh Lines of Enquiry added and additions made to the content in sections 5.4 and 5.5. in particular. The Confirmation of Dismissal letter has also been updated. References have also been updated to ensure they remain current.

Document Modified Date: 26/11/2020 14:52

Catering Management Policy and Procedure

Quality Assurance Catering Services Quality Assurance Region: | Reference: WQK02

Policy reviewed with no significant changes and references checked and updated. This policy will help staff to familiarise themselves with all catering processes.

Document Modified Date: 25/11/2020 12:45

Business Plan Policy and Procedure

Administration Business Operations Region: | Reference: WAB05

This policy outlines when a business plan is needed and has a template available for services to use. It has been reviewed with the content of the policy streamlined and also includes a new business plan template. Reference to coronavirus has also been included in the policy and links have also been reviewed and updated.

Document Modified Date: 13/11/2020 16:39

Safeguarding Policy and Procedure

Care Management Rights & Abuse Region: | Reference: WCR03

This policy details the safeguarding processes to follow in a service. It has been reviewed and updated in line with the Wales Safeguarding Procedures and the All Induction Wales Framework. Notification information has also been included in relation to staff misconduct and pressure ulcers. A COVID-19 procedural point has also been included. References also updated and additional ones added in line with these procedures, staff to familiarise themselves with these.

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