Policy Updates
Wales - Registration - Domiciliary Care
Individual Communication with Organisation Policy and Procedure
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Reference: WCR27Updated and expanded information in the new QCS format. More information given on communicating information and ensuring that Individuals are supported to communicate.
Action Planning Policy and Procedure
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Reference: WQQ01Policy updated to the new QCS format. Reviewed the focus from ‘meetings’ to the wider use of action planning including responses to CIW reports and updated the Form template.
Personal Hygiene Policy and Procedure
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Reference: WKH09Policy reviewed and converted to the new QCS format, setting out the standards expected of staff in relation to personal presentation when representing the Service.
Individual Administration File Policy and Procedure
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Reference: WAB17Updated to the new QCS policy format. The policy’s content has been expanded to include who is responsible for the policy and for monitoring information. Changes made to the checklist template to include clearer, informed consent.
Electrical Safety Policy and Procedure
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Reference: WMR06Policy converted to new QCS format and reviewed to reflect changes in current legislation with the inclusion of further legislation in order to meet the requirements of best industry practice.
Auditing Policy and Procedure
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Reference: WQQ02Policy converted to the new QCS format. Enhanced procedures now in place that emphasise the responsibilities of designated staff completing audits.
Supporting Recreational Activities Policy and Procedure
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Reference: WCR25Policy converted to new QCS policy format. This policy sets out to promote a service where staff support Individuals to engage or continue to engage in activities. The procedure provides clear guidelines on how to achieve this.
The Management of Keys and Key Safe Security Policy and Procedure
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Reference: WCC32Revised policy and procedure converted into the new format and to reflect new Welsh Regulations. The policy reflects the need to comply with GDPR and the procedure focuses on Key and Key Safe management and highlights procedures relevant to working in people’s own homes. The Policy title has been amended from ‘Entry to Individuals’ Premises and Safekeeping of Keys Policy and Procedure’ to reflect the content of the policy. Entry to the home is covered in more detail in the No Reply Policy.
Individual Fire Evacuation Policy and Procedure
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Reference: WCP04The policy has been revised and updated to support fire safety for people living in their own homes. The policy previously incorporated personal emergency evacuation plans. The policy now advocates providers supporting Individuals to contact the local Fire Brigade for personalised fire safety including evacuation plans and advice on smoke alarms. The policy title has been amended from Personal Emergency Evacuation Plan (PEEP) Policy and Procedure to Individual Fire Evacuation Policy and Procedure to reflect the change. Working with the local Fire Brigade more closely will ensure that Individuals who are at greater risk from fires will be visible to the Fire Brigade.
Monitoring of Business Performance Policy and Procedure
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Reference: WAC14The policy has been converted into the new QCS format. Monitoring of business performance is a regulatory requirement and vital to allow both the manager and provider to have insight into the functioning of the service. This policy details the framework for monitoring and provides guidance on completion of the associated templates that are attached to the policy.
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