Policy Updates
Wales - Registration - Supported Living
Unable to Attend Workplace Policy and Procedure
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Reference: WPA09The policy has been updated to make reference to furlough and explain why it is not relevant to this policy. This policy governs what steps should be taken and what considerations are taken into account when deciding if it is too dangerous for an employee to attend work due to adverse weather or other external factors out of the employee’s control. Reference have also been checked and updated and the Welsh Lines of Enquiry added in to support how this policy meets the regulations.
Individual Personal Planning Policy and Procedure
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Reference: WCP20Policy converted into the new QCS format and strengthened with information regarding safety, end of life care and partnership participation. Reference to GDPR and the Data Protection Act 2018 included.
Training Policy and Procedure
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Reference: WPR25Updated to reflect changes in training requirements. The policy includes key facts and evidence to support outstanding practice. This policy covers all staff groups in the service and references All Wales Induction Framework. This document has a new reference code, the previous code was WPR14.
Induction and Onboarding Policy and Procedure
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Reference: WPR24A new policy for Induction and Onboarding. Achieving the right induction for staff is vital and the key to retention of staff. A positive experience can make all the difference. This policy identifies the procedures to follow to achieve a successful induction. Resources and further reading are available to enhance the core induction. This policy has a new name and a new reference code. It was previously WPR07 Induction Policy and Procedure.
Job Description – Carer
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Reference: WPJ04This document has been updated to a new values-based job description and person specification, including responsibilities and duties of the job and personal qualities.
Job Description – Carer
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Reference: WPJ04This document has been updated to a new values-based job description and person specification, including responsibilities and duties of the job and personal qualities.
Job Description – Manager
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Reference: WPJ24This document has been updated to a new values-based job description and person specification, including responsibilities and duties of the job and personal qualities.
Job Description – Service Provider
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Reference: WPJ28This document has been updated to a new values-based job description and person specification, including responsibilities and duties of the job and personal qualities.
Individual Guide
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Reference: WAR12The Individual Guide has been fully revised and updated to reflect Data Protection, Accessible Information and additional information on complaints. Revised information on the withdrawal of services to bring the Individual Guide in line with policy. A significant number of new custom fields have been included to ensure that the document is bespoke. QCS System details will need to be up to date to make sure that all custom fields are fully reflected. Providers must read and adapt the Individual Guide where required, to ensure that it fully reflects their service.
Complaints, Suggestions and Compliments Policy and Procedure
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Reference: WQQ03Policy reviewed and references updated. Policy now includes reference to Duty of Candour and the need to follow the regulation governing Duty of Candour.
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