Policy Updates
Wales - Registration - Supported Living
DBS/Disclosure Policy and Procedure
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Reference: WPR04This policy has been updated to merge both the DBS/Disclosure Policy and Procedure and the Recruitment of Ex-Offenders Policy and Procedure to ensure clarity and avoid any crossover. The policy also now includes the new position on DBS filtering. This policy governs how and when an employer needs to carry out a DBS check along with the categories of employee who should be subject to a DBS check from a regulatory perspective.
Individual Guide
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Reference: WAR12This policy details the importance of having an Individual Guide available for individuals commencing the service, as it provides information about what can be expected. It includes a template Individual Guide that can be adapted to meet local service need. The policy has been reviewed and references have been updated to ensure that they remain current.
Individual Contract
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Reference: WAR11This policy sets out the legal process for service user contracts. A new contract can now be located in the ‘Forms’ section of this policy and there is also a contract template for adaptation in the Resource Centre. A previous version of the contract will remain available in your QCS system for a period of 3 months and is called ‘WAR11L – LEGACY – Individual Contract’. It is strongly recommended that you begin to use this new contract as soon as possible. Please note that a significant number of new sections have been added to your system details questionnaire which require completion. It will be necessary for you to update these details to ensure that the information contained within this policy reflects your service.
Individual Fire Evacuation Policy and Procedure
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Reference: WCP04This policy outlines how to support a safe and necessary fire evacuation for service users. It has been reviewed and clarification made on the Regulatory Reform (Fire Safety) Order 2005, which does not apply to a service user’s own private dwelling thus this has been removed. Please note that providers do have a responsibility for staff training in fire safety, supporting service users to stay safe in their own home. Additional references also added.
Staff Rota Policy and Procedure
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Reference: WPM14This policy will support a service in the process of rota planning for staff. It has been updated with a new weekly rota template and example, and references have also been checked to ensure they remain current. A rota planner document can also be found in the Resource Centre of the QCS Management System.
Capability Policy and Procedure
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Reference: WPP07This policy is one of the main policies governing the employee and employer relationship and ‘capability’ is one of the potentially fair reasons for dismissal under the Employment Rights Act. There is a process to follow which ensures that the reason for a dismissal is fair and also that the fair reason for dismissal has been reached after following a fair process, both of which are key to ensure that there is no claim for unfair dismissal. This policy relates to issues of capability which are not linked to lack of capability due to ill health. For guidance on ill health capability, you should follow the Sickness Absence Policy and Procedure. The policy has been reviewed with Welsh Lines of Enquiry added and additions made to the content in sections 5.4 and 5.5. in particular. The Confirmation of Dismissal letter has also been updated. References have also been updated to ensure they remain current.
Individual Personal Planning Policy and Procedure
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Reference: WCP20This policy outlines the process to follow in relation to an individual’s personal plan, ensuring that it matches the personal requirements of the individual. The policy has been reviewed with no significant changes and references have been checked and updated.
Safeguarding Policy and Procedure
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Reference: WCR03This policy details the safeguarding processes to follow in a service. It has been reviewed and updated in line with the Wales Safeguarding Procedures and the All Induction Wales Framework. Notification information has also been included in relation to staff misconduct and pressure ulcers. A COVID-19 procedural point has also been included. References also updated and additional ones added in line with these procedures, staff to familiarise themselves with these.
Training Policy and Procedure
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Reference: WPR25This policy will support with the training and development needs of staff at the service. It has been updated to include reference to the registration requirement with Social Care Wales. Sections 4.8, 5.7 and 5.10 added. New reference also included and existing ones checked to ensure they remain current.
Whistleblowing Policy and Procedure
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Reference: WPM11This policy details the process for whistleblowing at the service and has been reviewed with content streamlined and a new definition added. References updated to ensure they remain current.
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