Policy Updates
Wales - Residential Services - Care Home
Catering Policy and Procedure
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Reference: WKC02As an overarching policy, this outlines the catering processes at the service, whilst referring to the suite of catering and food policies and procedures available on the system. It has been reviewed with minor content changes and the forms and references have been checked to ensure that they remain current.
Catering Management Policy and Procedure
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Reference: WQK02Policy reviewed with no significant changes and references checked and updated.
Room Call Policy and Procedure
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Reference: WME04This policy discusses room call systems used within the service. The policy has been reviewed and now references the Medical Device Regulations 2002.
Maintenance Policy and Procedure
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Reference: WMB03This policy outlines the maintenance procedures to follow within a service to ensure both the health and safety of individuals, staff and visitors to the service. It has been reviewed with some content changes and restructure of the policy statements. References also updated with some additional resources added.
Food Storage Temperatures Policy and Procedure
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Reference: WKC05This policy details the importance of ensuring that food storage temperatures are within the required and necessary ranges across the different stages of the food cycle. This policy has been reviewed to ensure that it reflects the most current legislation across all of its contents where referenced. There has also been clarity provided within the Procedures section and associated forms on how to guide staff on the necessary temperatures for safe practice with foods. Finally, we have reinforced across this policy the need to ensure that staff have access to the Catering Guide (as a working document), as this guide dovetails with this policy.
Fire Alarm Response Policy and Procedure
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Reference: WMR02This policy outlines the approach to take in relation to the fire alarm system, drills and responses to the alarm being activated. The policy has been reviewed and updated in line with current best practice and provided more detail. References have also been checked to ensure that they remain current.
Maintenance Management Policy and Procedure
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Reference: WQM02This policy discusses how the service will create a safe environment for individuals, staff, professionals and visitors through a well-organised system. It includes roles and responsibilities of key staff and procedures for effective maintenance management. The policy has been reviewed with minor amendments only for ease of reading. References checked and remain current.
Security Policy and Procedure
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Reference: WMB05This policy outlines the security practices that should be undertaken to maintain a safe service. It has been reviewed, with minor changes made to the ‘Procedure’ section and an additional suggestion added to the ‘Outstanding’ section. References have been updated.
Electrical Safety Policy and Procedure
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Reference: WMR01This policy focuses on electrical safety and includes procedures for portable appliance testing as well as good practice measures for all staff to be aware of. The policy has been reviewed with minor changes only. Reference remain current and up to date.
Supply of Individual’s Own Food Policy and Procedure
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Reference: WKC08This policy outlines how food that is gifted to service users within a home is managed. This policy has been reviewed with minor content changes and references updated to ensure they remain current.
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