Policy Updates

Wales - Residential Services - Mental Health

Document Modified Date: 19/02/2019 14:06

Maintenance Communication and Action Policy and Procedure

Residential Services Buildings Region: | Reference: WMB02

Policy converted to the new QCS format with a minor adaption to the Maintenance Communication and Action Form to now include an outcomes section.

Document Modified Date: 19/02/2019 14:06

Catering Communication and Action Policy and Procedure

Residential Services Catering Services Region: | Reference: WKC01

Policy converted to new QCS format. This policy sets out to streamline communication between staff and the Catering Team. It relates to Individual feedback. The attached form now includes an outcome section to identify actions taken in response to requests made.

Document Modified Date: 26/11/2018 10:31

Lifts and Hoists Policy and Procedure

Residential Services Equipment Region: | Reference: WME03

Policy converted to new QCS format with the inclusion of further LOLER information. This policy now includes resources and further reading to enhance knowledge.

Document Modified Date: 26/11/2018 10:31

Supply of Individual’s Own Food Policy and Procedure

Residential Services Catering Services Region: | Reference: WKC08

Policy converted to the new QCS format. Some additional elements to the procedure section and clear objectives set. This policy aims to promote a culture that encourages visitors to support with meeting the nutritional needs of Individuals, balanced with safe practice in relation to food storage and hygiene.

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