Policy Updates
Wales - Safeguarding - Domiciliary Care
Care Communication and Information Policy and Procedure
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Reference: WQC16This policy details staff communication with Individuals. It has been reviewed with information added in relation to COVID-19, and references checked to ensure they remain current.
Child Protection Policy and Procedure
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Reference: WAR01Scheduled review of the policy undertaken with references updated, including one in relation to FGM which has been recently updated. A policy statement in relation to COVID-19 and an NSPCC resource have also been included.
Privacy Policy and Procedure
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Reference: WCR24This policy details how privacy should be maintained for the Individual. It has been reviewed with minor content changes and references updated to ensure they remain current.
DBS/Disclosure Policy and Procedure
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Reference: WPR04All prospective employees should be subject to a risk assessment for a DBS check and, if they are assessed as requiring a DBS check, consideration should be given to the appropriate level. The policy has been reviewed with no significant changes and references checked and updated.
Individuals with Communication Difficulties Policy and Procedure
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Reference: WCC31This policy details how the service can manage the health and care of individuals with communication difficulties, to ensure their needs are met. It has been reviewed with no significant changes and references checked and updated.
Individual Personal Planning Policy and Procedure
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Reference: WCP20Policy converted into the new QCS format and strengthened with information regarding safety, end of life care and partnership participation. Reference to GDPR and the Data Protection Act 2018 included.
Individual Guide
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Reference: WAR16The Individual Guide has been updated to include the requirements of Regulation 19 of The Regulated Services (Service Providers and Responsible Individuals) (Wales) Regulations 2017.
Complaints, Suggestions and Compliments Policy and Procedure
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Reference: WQQ03Policy reviewed and references updated. Policy now includes reference to Duty of Candour and the need to follow the regulation governing Duty of Candour.
Restraint Policy and Procedure
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Reference: WCR17This policy will guide staff on care and support actions that can be viewed as restrictive and how to decide, record and review if these actions are necessary. During the coronavirus pandemic, there may be strategies implemented to keep people safe who are self-isolating and adhering to social distancing, which are restrictive. However, adhering to government advice is necessary. The policy has been reviewed in light of the coronavirus pandemic, with a procedural section, definitions and references added in relation to this. Existing references and links have been checked and remain current.
Accident and Incident Reporting Policy and Procedure
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Reference: WHS01This policy has been reviewed and updated to reflect the new requirements relating to reporting certain incidents relating to COVID-19 as a RIDDOR.
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