Policy Updates
Wales - Safeguarding - Domiciliary Care
Care Communication and Information Policy and Procedure
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Reference: WQC16Reviewed policy and converted into new QCS format with the addition of new referencing and procedure statements. Please note that for Supported Living Clients, this policy replaces policy WQC03.
Individual Communication with Organisation Policy and Procedure
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Reference: WCR27Updated and expanded information in the new QCS format. More information given on communicating information and ensuring that Individuals are supported to communicate.
Action Planning Policy and Procedure
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Reference: WQQ01Policy updated to the new QCS format. Reviewed the focus from ‘meetings’ to the wider use of action planning including responses to CIW reports and updated the Form template.
Medical Emergency Policy and Procedure
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Reference: WCC37The medical emergency policy has been reviewed and converted to the new QCS policy format. The content has grown to include some further procedural standards in relation to taking a proactive approach to minimising the deterioration of an Individual before it becomes a medical emergency, as well as providing some clarity for actions to take when responding to a medical emergency.
Medical Emergency Policy and Procedure
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Reference: WCC37The medical emergency policy has been reviewed and converted to the new QCS policy format. The content has grown to include some further procedural standards in relation to taking a proactive approach to minimising the deterioration of an Individual before it becomes a medical emergency, as well as providing some clarity for actions to take when responding to a medical emergency.
Mobility Policy and Procedure
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Reference: WCC38Policy reviewed and converted into the new QCS format. Emphasis placed on supporting independence and physical activity as well as mobilisation. This policy now dovetails with the Moving and Handling Policy and Procedure and the Falls Management Policy and Procedure. There is reference to the Social Services and Well-being (Wales) Act 2014 in relation to the promotion of wellbeing.
Continuity and Consistency of Care Policy and Procedure
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Reference: WQC18Policy reviewed and converted to the new QCS format. This policy content has been revised to reflect the variation in operational models with home care and the policy title has been amended from Key Worker Policy and Procedure to Continuity and Consistency of Care Policy and Procedure.
Continuity and Consistency of Care Policy and Procedure
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Reference: WQC18Policy reviewed and converted to the new QCS format. This policy content has been revised to reflect the variation in operational models with home care and the policy title has been amended from Key Worker Policy and Procedure to Continuity and Consistency of Care Policy and Procedure.
Dementia Policy and Procedure
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Reference: WCC41Policy converted to the new QCS format. This policy promotes a culture of inclusion and empowerment for Individuals diagnosed with dementia. Procedures are extended and there is a suite of resources available to access. This policy also includes the need for staff to consider how they might support Individuals who are LGBT and living with dementia. References to resources have been included.
Choice Policy and Procedure
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Reference: WCR21Updated to the new QCS policy format. References now refer to the Social Services and Well-being (Wales) Act 2014, as well as the most current SCIE data for dignity, choice and control. The ‘Active offer’ has been referenced.
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