Policy Updates

Overarching Surveys Policy and Procedure #4

Stakeholder Surveys Guidance policies Region: | Reference: WSQ01

New policy to provide information, guidance and to explain how to ensure the effective use of the new surveys. The policy also relates the surveys to the inspection framework used by CIW. The policy provides forms to assist with the analysis of returned surveys. This will encourage continuous improvement and evidence that actions have been taken to address concerns. The policy supports and links closely with the Mock inspection Toolkits.