Policy Updates

Quality Assurance and Good Governance Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: GQQ07

This policy has been reviewed and the title updated to Quality Assurance and Good Governance Policy and Procedure, previously it was Quality Assurance Policy and Procedure. This is to reflect the additional content, definitions and further reading in relation to Regulation 17: Good governance, which requires providers to monitor and drive improvement in the quality and safety of the services provided, including the quality of the experience for people using the service. Existing references have been checked and updated.