Policy Updates

Scottish Accessible Information Policy and Procedure #2

Care Management Care Practice Region: | Reference: SCR64

This policy outlines how best to support individuals with communication difficulties, and signposts staff to training and information on this subject to ensure that all people have equality in obtaining and understanding information. It is a new policy introduced to supplement other policies relating to meeting communication needs. Due to the legislative requirements around the standards, staff should familiarise themselves with the content, especially in light of the regulatory focus of compliance in achieving these standards.