Policy Updates

Service User Guide #6

Administration Registration & Compliance Region: | Reference: SAR12

The Service User Guide has been fully revised and updated to reflect Data Protection, Accessible Information and additional information on complaints. Revised information on withdrawal of services to bring the Service User Guide in line with policy. A significant number of new custom fields have been included to ensure the document is bespoke. QCS System details will need to be up to date to make sure that all custom fields are fully reflected. Providers must read and adapt the Service User Guide where required, to ensure that it fully reflects their service.