Policy Updates

Spot Checks Policy and Procedure #2

Quality Assurance Care Management Quality Assurance Region: | Reference: WQC21

Reviewed and updated in the new format. Some aspects of the process have been updated and there is a new area on the Spot Check Form which includes ‘Health and Safety’ incorporating hygiene, access and the safe use of equipment. Consent has been specifically mentioned also and there is more emphasis on the inclusion of people who use the service.