Policy Updates

Latest Updates

Document Modified Date: 06/04/2015 00:00

Service User Contract

Administration Registration & Compliance Region: | Reference: WAR08

The Service User Contract has been updated to include additional information about consumer rights.

Document Modified Date: 06/04/2015 00:00

Service User Contract

Administration Registration & Compliance Region: | Reference: WAR10

The Service User Contract has been updated to include additional information about consumer rights and an enhanced form to include more information about the service you will be providing.

Document Modified Date: 06/04/2015 00:00

Smoking Policy and Procedure

Administration Registration & Compliance Region: | Reference: WAR29

The Smoking Policy and Procedure has been updated to include use of e-cigarettes into the definition of smoking.

Document Modified Date: 06/04/2015 00:00

Unable to Gain Access Policy and Procedure

Care Management Care Practice Region: | Reference: WCC68

NEW: This policy has been developed to provide guidance on how to proceed if a care or support worker is unable to gain access to a service users property.

Document Modified Date: 06/04/2015 00:00

Public Holidays Policy and Procedure

Human Resources Absence, Holidays and Sickness Region: | Reference: WPA06

Updated to provide clarification for staff who may be required to work on a Public Holiday.

Document Modified Date: 06/04/2015 00:00

National Service Framework Policy and Procedure

Quality Assurance Care Management Quality Assurance Region: | Reference: WQC12

Updated to be more in line with current government strategies on mental health.

Document Modified Date: 06/04/2015 00:00

Food Hygiene Policy and Procedure

Residential Services Hygiene Region: | Reference: WKH10

NEW: This is a new version of the Food Hygiene Policy that is more focused on involving service users with Learning Disabilities in preparation of food and drink. This new policy has the same name, but a new reference code, it replaces the WKH04.

Document Modified Date: 06/04/2015 00:00

Service User Contract

Administration Registration & Compliance Region: | Reference: WAR11

The Service User Contract has been updated to include additional information about consumer rights and an enhanced form to include more information about the service you will be providing.

Document Modified Date: 06/04/2015 00:00

Nutrition Policy and Procedure

Care Management Care Practice Region: | Reference: WCC24

The Nutrition Policy and Procedure has been updated to provide further clarification and assistance in meeting the nutrition care, treatment and support needs of your Service Users.

Document Modified Date: 06/04/2015 00:00

Smoking Policy and Procedure

Administration Registration & Compliance Region: | Reference: WAR07

The Smoking Policy and Procedure has been updated to include use of e-cigarettes into the definition of smoking.

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