Policy Updates

Latest Updates

Document Modified Date: 29/07/2015 11:01

Rehabilitation Policy and Procedure

Care Planning Risk Assessment & Care Planning Region: | Reference: CP06

This policy has been revised to include a current definition of rehabilitation.

Document Modified Date: 24/07/2015 10:54

Termination of Service User’s Service Contract Policy and Procedure

Administration Registration & Compliance Region: | Reference: AR34

NEW: The Termination of Service User”s Service Contract Policy and Procedure has been developed to provide guidelines on when it is appropriate to terminate a Service User”s contract.

Document Modified Date: 24/07/2015 10:47

Termination of Service User’s Residency Contract Policy and Procedure

Administration Registration & Compliance Region: | Reference: AR33

NEW: The Termination of Service User”s Residency Contract Policy and Procedure has been developed to provide guidelines on when it is appropriate to terminate a Service User”s contract.

Document Modified Date: 24/07/2015 10:29

Pets Policy and Procedure

Administration Registration & Compliance Region: | Reference: AR32

A new policy and procedure to assist you with assessing the suitability of pets which are proposed to accompany a Service User on admission to a care home, together with the specification of responsibilities and costs.

Document Modified Date: 24/07/2015 10:19

Hate Crime Policy and Procedure

Administration Registration & Compliance Region: | Reference: AR30

New policy, by customer request. Policy requested by Social Services as part of tender process.

Document Modified Date: 24/07/2015 10:07

Smoking Policy and Procedure

Administration Registration & Compliance Region: | Reference: AR29

The Smoking Policy and Procedure has been updated to include use of e-cigarettes into the definition of smoking.

Document Modified Date: 23/07/2015 10:36

Service User Guide

Administration Registration & Compliance Region: | Reference: AR16

The Service User Guide has been updated. A new section has been added detailing the standards a service user can expect from your domiciliary care service.

Document Modified Date: 22/07/2015 13:57

Service User Guide

Administration Registration & Compliance Region: | Reference: AR14

The Service User Guide has been substantially updated by our expert contributors to provide you with an even more comprehensive document.

Document Modified Date: 22/07/2015 11:39

Service User Guide

Administration Registration & Compliance Region: | Reference: AR12

Expert contributors have revised the Service User Guide for Supported Living Services to make it more comprehensive and to improve the written quality of the document.

Document Modified Date: 22/07/2015 11:14

Service User Contract

Administration Registration & Compliance Region: | Reference: AR11

The Service User Contract has been updated to include additional information about consumer rights and an enhanced form to include more information about the service you will be providing.

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