This policy has been revised to include a current definition of rehabilitation.
NEW: The Termination of Service User”s Service Contract Policy and Procedure has been developed to provide guidelines on when it is appropriate to terminate a Service User”s contract.
NEW: The Termination of Service User”s Residency Contract Policy and Procedure has been developed to provide guidelines on when it is appropriate to terminate a Service User”s contract.
A new policy and procedure to assist you with assessing the suitability of pets which are proposed to accompany a Service User on admission to a care home, together with the specification of responsibilities and costs.
New policy, by customer request. Policy requested by Social Services as part of tender process.
The Smoking Policy and Procedure has been updated to include use of e-cigarettes into the definition of smoking.
The Service User Guide has been updated. A new section has been added detailing the standards a service user can expect from your domiciliary care service.
The Service User Guide has been substantially updated by our expert contributors to provide you with an even more comprehensive document.
Expert contributors have revised the Service User Guide for Supported Living Services to make it more comprehensive and to improve the written quality of the document.
The Service User Contract has been updated to include additional information about consumer rights and an enhanced form to include more information about the service you will be providing.